Solved Is there a software disc for this product

August 4, 2013 at 11:40:08
Specs: Mac OS X Version 10.5.8 Tiger
I bought My Passport Essential Portable Hard Drive 500GB in Silver quite some time ago,and I want to know did it come with a software disc. I have looked all over and I cannot find it. I found the Green box it came in. I am not a technical man could you please help.

See More: Is there a software disc for this product

Report •

#1
August 4, 2013 at 11:48:55
✔ Best Answer
The WD Passport Essential normally draws everything from USB, and appears to come with a Quick Install guide. Is there a reason why you are looking for the disc? Specs for WD Passport Essential: http://wdc.custhelp.com/app/answers...

Downloads for this product from WD: http://support.wdc.com/product/down...

If you can elaborate what you are having issues with, we may be able to help you. Thanks.

www.standby-it.com


Report •

#2
August 4, 2013 at 11:50:13
Seeing that you are on a MAC you probably need the drivers... as posted above:
http://support.wdc.com/product/down...

www.standby-it.com


Report •

#3
August 11, 2013 at 13:33:50
I really wanted the disc because I want to transfer it to another computer.
When I bought it the guy says you just plug it in and it works straight away,but it didn`t.
I do not know how I done because I had to create a partition then delete something.
If I had to do it again I would have problems.
I am 64 yrs old and not technical at all. Thanks.

Report •

Related Solutions

#4
August 13, 2013 at 13:00:33
I have just looked at the download and it says for Firewire USB mine is just connected to one of the USB Ports at the back.

Report •

Ask Question