Intel USB 3.0 eXtensible Host Controller Installation Fails

June 27, 2014 at 07:13:28
Specs: Windows 7, Core i7-3610QM / 8GB
The problem I have is getting my HP DV7T-7000 Windows 7 64-bit laptop's USB 3.0 ports to function at USB 3.0 speeds. I used to get 3.0 speeds but noticed I'm having a problem in the last few months. When I attach a USB 3.0 device to a USB 3.0 port I get the message that says your device can perform faster when attached to a super speed port.

I've tried to uninstall the Intel USB 3.0 extensible host controller driver. Re-installation of the latest driver from Intel failed and I got a BSOD during the installation. I updated my BIOS with the latest firmware from HP and the BSOD ceased but the driver still wouldn't install properly. I get an installation error and after restarting the USB 3.0 controller is installed but not USB 3.0 Hub which shows to be an Unknown Device. The driver installation log reveals the details below.

When I tried the Controller driver supplied by HP for my laptop I get a prompt saying that the "PCI Bus" driver that's installed on my system is newer than the one that's getting installed and whether I want to overwrite it. I don't have System Restore activated on my system and I also don't want to go through the tedious process of re-installing Windows and setup my development environment again. It's worth mentioning that I use Advance System Optimizer to keep my drivers up to date. Any help would be greatly appreciated.

IntelUSB3.log:

[File - 400]
  Operation = copy
  Destination = C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Drivers\IUsb3Hub.man
    Copying file C:\Users\user\Downloads\Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver\drivers\Win7\x64\IUsb3Hub.man
[INF - 500]
  Installing C:\Users\user\Downloads\Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver\Drivers\Win7\x64\iusb3hub.inf
  INF = C:\Users\user\Downloads\Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver\Drivers\Win7\x64\iusb3hub.inf
  Execute command: C:\Users\user\Downloads\Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver\x64\Drv64.exe -driverinf "C:\Users\user\Downloads\Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver\Drivers\Win7\x64\iusb3hub.inf" -flags 20 -keypath "Software\Intel\Difx64"
!   DriverPackageInstall error 0x3EE
IIF will NOT initiate reboot
Exit code = 0x3EE
ResultCode = 1006

message edited by shellcrash


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#1
June 27, 2014 at 13:10:13
This file might provide a bit more insight into the setup issues I've been experiencing: C:\Windows\inf\setupapi.dev.log

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