Solved I have windows 7 and I am missing driver

May 10, 2013 at 16:32:21
Specs: Windows 7
Why is my Internet freezing up?
Also says I am missing peripheral bloothtooth drivers. It get on a web pg and if I click on ANYTHING it will freeze up and pop up a recover page window. What do I do ? I messed with things that I prolly should not have. :-(

See More: I have windows 7 and I am missing driver

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✔ Best Answer
May 10, 2013 at 21:59:22
OK, thanks for the service tag number. Now more questions...

How are you connecting to the internet? Have you tried a cable as well as wireless? Any difference?

Can you write down any exact wording of error messages you get from MacAfee or Windows?

As a last ditch solution, you might want to back up any data, pics, etc in case you want to go back to day one with your laptop.

Edit: BTW, you still have some warranty service until Monday and can renew your warranty for 119 bucks if you feel it necessary.

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Audares Juvo



#1
May 10, 2013 at 19:35:41
We need to know what we're working on. What is the manufacturer and exact model of your pc.

Does this problem only occur when connected to the internet or at other times?

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Audares Juvo


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#2
May 10, 2013 at 21:04:32
Dell Inspiron N4110 laptop
G66x3S1 is the service tag
Windows 7
Yes it does it online or off now. It just started a week ago. I am sure I changed something while trying to fix the Bluetooth issue.

I have tried things I prolly should never have even touched. I am trying now to install drivers from CD it came with. I try to run diagnostics but it freezes up and never can finish.


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#3
May 10, 2013 at 21:08:46
I also can't completely install my anti virus protection because they (macaffee) said I was missing a driver.

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#4
May 10, 2013 at 21:59:22
✔ Best Answer
OK, thanks for the service tag number. Now more questions...

How are you connecting to the internet? Have you tried a cable as well as wireless? Any difference?

Can you write down any exact wording of error messages you get from MacAfee or Windows?

As a last ditch solution, you might want to back up any data, pics, etc in case you want to go back to day one with your laptop.

Edit: BTW, you still have some warranty service until Monday and can renew your warranty for 119 bucks if you feel it necessary.

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Audares Juvo


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#5
May 10, 2013 at 22:21:23
Ok I called dell support and ran a diagnostic test and my hard drive is out. This will be the second one replaced in last 3 months. I haven't even had laptop for a year yet. Ugh!!! Thank you for trying. I love this website.

Kelly Kolacek
West, Texas
Pray for our Town and our Fallen HEREOs
God Bless


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#6
May 10, 2013 at 22:24:22
Yes my warranty is actually good Til 23rd of July. I had them update that tonight.
Is there directions for me on how to back up my pics to a CD-RW?
I ve never done anything like that before.

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#7
May 10, 2013 at 23:30:16
It's pretty easy Kelly. Easiest way is to right click on your My Pictures folder and then choose Send To your whatever DVD drive letter. If you have over about 4½ Gb of pics, you can simply make a new folder (MY Pics2 for example) and fill it with more pics. Repeat as necessary and burn as many DVD's as necessary.

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Audares Juvo


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#8
May 14, 2013 at 04:17:14
I'm amazed you waited until now to back up your pictures to another location. You should have been doing that right from the start.

What if your hard drive had totally failed already before you had time to back up your data? Very unwise to leave it until you start having a problem.


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