i cant install the CD-R on windows 10

January 17, 2018 at 11:11:06
Specs: Windows 10
I cant install the CD-R on windows 10 the file has gone. has anyone else had the same problem with Windows 10 it was working perfectly before this program was installed and now I cant get back to Windows 8.1

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January 17, 2018 at 14:56:18
If you haven't already tried, Restart the computer. This does more than "shut down and start up again" on Windows 10.

I assume you mean that the drive does not appear. Is it a built in drive or an external?

Does the drive appear under "DVD/CD-ROM drives" in Device Manager when expanded out? If so try right clicking it and selecting "Uninstall device". If it asks whether you want to remove software don't let it, otherwise ignore warnings. Restart the computer and it should set the drive up as a new device which might fix it.

Always pop back and let us know the outcome - thanks

message edited by Derek

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January 17, 2018 at 17:53:05
What program did you install? What exactly are you trying to do? Perhaps we can help if you provide a little more information.

Doing the best I can here... And remember, there's always more than one path to success. :)

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April 9, 2018 at 00:43:49
I think you mean after upgrade to Windows 10 your CD/DVD - R cannot work properly, right? Or It cannot be recognized by Windows 10, in device manager it is missing or will a yellow exclamation? Here is a link you can try at first: https://windows10skill.com/fix-dvd-...

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