Hp 3870 scanner will not work on my dell

May 26, 2012 at 16:24:40
Specs: Windows XP, Pentium 4 2.8GHz/4 gigs
When I install my hp 3970 scanner it can not find a twain driver.
What can I do to make it work?
I am using XP

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#1
May 26, 2012 at 23:19:26
HP Scanjet 3970 Scanner series drivers:

http://h20000.www2.hp.com/bizsuppor...

Googling is quicker than waiting for an answer....


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#2
July 25, 2012 at 12:06:44
Hi
My name is Prateek and I work for the Social Media and Community Team at Dell.
As you have mention you are not able to install drivers for your Hp scanner with your Dell computer and as you have mention you are using windows xp.
There is a link from where you can download the drivers for your Hp scanner and before installing the new drivers please uninstall the existing drivers.
To uninstall the existing driver you can click on start and under Hp printer you will get a option to uninstall drivers .after that restart the computer and install the new drivers.
Link: http://bit.ly/h4ceWh
Please click on download and try to save the driver before running it .

I Hope that will fix your concern.

Thanks
Dell_prateek-k


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