Solved How to uninstall Intel® Core™ i5-3470 Processor

March 16, 2015 at 18:25:51
Specs: Windows 7
I'm having problems with deteriorating video quality and I'm hoping windows update will install a repaired program if I uninstall my defective one.

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#1
March 16, 2015 at 18:45:37
Sorry, having a job to follow this. The processor is a piece of physical hardware inside your computer, not something you can repair with a program or uninstall with software.

"I uninstall my defective one"
What is it that you think is defective that you want to uninstall?

Maybe you can explain a little more about your video quality problem. What is happening to them and is it online videos or video files you have saved to the computer (or both)?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 17, 2015 at 00:34:50
Thanks for responding Derek

What happened was my retailer mistakenly gave me intel chipset and graphics drivers not compatible with my motherboard. This caused my computer to be incompatible with the correct drivers resulting in an off colored picture with zombie like wax people. I was able to remove all intel from my computer by searching for and deleting them. As expected Microsoft update reinstalled intel but my problems still remain. I don't know what else to do. My retailer is two hours away and his repairs last only a couple of months before slowly reverting.

Asus Motherboard - P8H61-M LE/CSM
Nvidia Graphics Card - Model No. - GT640-1GD3-L

I`ve also done many clean installs of NVIDIA and many clean installs of Windows 7 from the windows 7 upgrade disk.

Any ideas Derek ?

message edited by lglenwoodc


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#3
March 17, 2015 at 07:11:04
✔ Best Answer
Did you go to the computer manufacturers with its model number and pick up all the drivers after the clean install?

Otherwise try the P8H61-M LE/CSM chipset drivers from Asus and the GT640-1GD3-L graphics drivers from NVIDIA if you have not already done so..

It seems to me that you paid good money and you ought to get it back pronto and have them sort it, or you'll spend even more hours trying.

Always pop back and let us know the outcome - thanks


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#4
March 17, 2015 at 13:54:58
Yes Derek I`ve done all that and your right about the many hours spent, might be time for a new motherboard maybe. I`ve run out of options. I`ll try the long drive to my retailer one more time and maybe his repairs will last this time.

I would like you to know how grateful I am for taking the time to respond. I haven't had many responses from other websites so I appreciate yours.

Thanks so much Derek.


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#5
March 17, 2015 at 14:18:57
Not so sure I really helped much but unfortunately I really do think taking it back would be the best way forward. Hope it all shakes out better this time and if you get a chance to let us know the outcome sometime it would be interesting to know. The posts on here remain unlocked for months.

message edited by Derek


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#6
March 18, 2015 at 01:18:30
OK Derek

The long trip to my retailer is tomorrow. I`ll let you know what he did if I can.

Thanks again


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#7
March 18, 2015 at 20:24:44
He wouldn't even look at it, so time for a new motherhood, I suppose.

Thanks Derek for your interest in helping me.


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#8
March 18, 2015 at 20:50:30
Oh Geez. What a waste of a 4 hour return trip - sorry to hear it.
Let's hope the new mobo gets you back into biz.

Always pop back and let us know the outcome - thanks


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