My Sound Card is not detected on my PC. I have a Dell Precision 370 desktop.
I have just reinstalled Windows XP due to a dead drive. Nothing is recognizing my Speakers (DVD making programs say I don't have the required audio hardware and iTunes says it won't work right until I plug some in) and msinfo32 and dxdiag don't show anything for the sound card.
I managed to find the Official Drivers on the Dell site: https://www.dell.com/support/home/c...
But whenever I try to use the Sound Drivers (I just try the ones that say they're for my machine, I don't look at the model of card), this happens every time:
1. I open the file
2. It says what computer the driver is for
3. It asks me to choose a folder for the driver
4. The program says the Folder doesn't exist, do I want to create it? I say yes
5. It says that the driver is a multi-zipped file (I only downloaded the EXE file because that's all that was available!) and it says I need to put the disc (that I can't find) in. I click OK.
6. The program repeats Step 5 a couple times, then it gives up and says it failed because "one or more files weren't copied". (Of course they weren't!)It is very frustrating.
Thanks,
TtR
Do you have the SoundBlaster card or the ADI onboard sound? Make sure you're attempting to install the correct driver. After downloading the appropriate EXE file - either R92022.EXE or R78477.EXE - double click on it. It will unpack itself into C:\dell\drivers & should begin to install automatically. If it doesn't begin to install, go to the folder & start the installation manually. The folder you're looking for will be C:\dell\drivers\R92022 or C:\dell\drivers\R78477 depending on which driver you need. Open the folder & double click on Setup.EXE. message edited by riider
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