how to help me

January 10, 2020 at 13:10:18
Specs: Windows 10
I have a LG one tuch cd r and my computor will not work with that I have win10 on it ...it says_
Please uppdate your win-2k to servicepack 4
can I get it to work???
I have the cd istalations files

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#1
January 10, 2020 at 14:41:04
Did you ever have it working and if so in what version of windows OS?

Is this the device you have - as referred to in the pdf file here (two locations)?

https://www.lg.com/uk/support/suppo...

https://www.lg.com/us/support/produ...

If so follow the instructions there?

It may be that you do need updated drivers for it to work in win-10. However when I check LG support for the device I think you have... LG says no drivers... ; and that usually is the case for most external drives/burners?

This site seems to disagree and suggest you do need drivers (updated...)

https://www.driverguide.com/driver/...

I haven't any experience with driver guide; I usually avoid such sites like the plague. They can often be a source of problems...

Perhaps follow the installation routine from LG first and then see what happens?

If I'm looking at the correct unit/device, then it seems to ba rather olde one; comes from the time of XP - and needs SP2 at least (no mentions of windows 2K/ SP4...). Thus it may simply be that it's no-longer supported by LG within win-10 - let alone win-7 or even Win-2K?

message edited by trvlr


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