How do Iget DirectX, DirectShow and Media Player to work?

February 25, 2015 at 13:16:03
Specs: Windows XP, 1.86GHz, 0.99
Windows XP (I know, I know). Windows Media Player 11.

DirectX 9 and DirectShow not working.

I woke up one morning and Windows Media Player refused to work.

Only causes I can think of: I installed Norton, I uninstalled .NetFramework, I installed and uninstalled K-lite, I uninstalled Classic Media Player, I installed and uninstalled media.player.codec.pack.v4.3.5.setup.exe

I installed DirectX from http://www.microsoft.com/en-us/down... and http://www.microsoft.com/en-us/down... The redistributable version should be installed, but I do not know how to check that.

I installed DirectShow FilterPack 5.1 from http://www.codecs.com - Microsoft only had a version for developers with no set-up, or .exe file.

I installled K-lite mega - not including the Classic Media Player as it causes problems in XP.

Media Player does not work. It does not play CD's, or open any media files. It does not play any media files in my playlist, or anywhere on my laptop. I am directed to http://windows.microsoft.com/en-us/... This page does not help as my sound device is ok. It is not only i/net files not playing, it is also not playing files that does not have any tags.

When trying to play with GOM player, I receive a message that DirectX9 is not installed.

When trying to play with BS player, I get a message that Directshow is not installed 001F.

VLC and intenet files (Not WMP) plays fine.

dxdiag shows no problems.

I am assuming the WMPproblem is related to the other players not seeing DirectX/DirectShow.

It is difficult for me to get information on DirectShow that is not only related to video.

How do I get Windows Media Player to work and how do I get other players to accpet that DirectX and DirecrShow IS installed?



See More: How do Iget DirectX, DirectShow and Media Player to work?

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#1
February 25, 2015 at 13:28:08
Did you try the Fixit here:
http://support.microsoft.com/mats/w...

Always pop back and let us know the outcome - thanks


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#2
February 26, 2015 at 10:11:41
Hi Derek,

Thanks for the support and the link. I ran the Fixit and it did do some fixes, but I still have the same problem.


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#3
February 26, 2015 at 11:58:14
The first DirectX link In your post is only an update, the second link isn't working.

Uninstall DirectX from "Control Panel > Add-Remove Programs". Then get the full DirectX 9.0c file from here (green Download button at top):
http://filehippo.com/download_directx
Save the file rather than installing it online. Find the saved file then double click on it and it should install.

I realise that isn't a Microsoft website but FileHippo is reliable.

[A redistributable is a "full file" - to install on a computer which hasn't got the program installed]

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
March 1, 2015 at 13:10:14
Hi Derek, thanks for the assistance.

DirectX does not appear - I cannot remember ever seeing it there - under Add-Remove Programs. I tried searcing for it in Revo Uninstaller too.

The file from Hippo seems to be the same file I downloaded from Microsoft.

I ran it, but still have the same problem.

(Sorry for only responding now, but I needed to focus on something else.)


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#5
March 1, 2015 at 13:44:38
All very confusing and I'm running short of focussed suggestions. If you know when this happened maybe we should try bigger guns and opt for System Restore. It usually works fine and keeps your own stuff. You try to choose a date before the issue came along. I expect you know all this:
http://support.microsoft.com/kb/306084

Always pop back and let us know the outcome - thanks


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#6
March 2, 2015 at 09:42:56
Hi Derek, I did also consider this, but it seems I only have the latest 3 restore points and by the time I thought of System Restore, I was already 2 weeks trying to sort the issue out.

Is there a reason why DirectX will not install, or that media players will not see that it is installed?

What bugs me, is that GOM says DirectX 9 is not installed, while BS player says DirecrShow is not installed.

Any search about DirecrShow leads to discussions about video, or developers, but I cannot play ANY media files, with a media player.


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#7
March 2, 2015 at 10:45:46
"Is there a reason why DirectX will not install"
What happened when you tried to install it from FileHippo - did it reject it with an error message for example?


EDITS:

From earlier:
"I installed and uninstalled K-lite"
Just thinking aloud but maybe K-lite uninstall (or media.player.codec.pack uninstall) took out a vital WMP codec.

This might be of interest:
http://support.microsoft.com/kb/291818

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
March 2, 2015 at 14:37:26
Just to say that I've added a bit more to #7 if you read it earlier.

Always pop back and let us know the outcome - thanks


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#9
March 3, 2015 at 07:09:18
Thank you again for your assistance, Derek.

No, when installing the packs, it seems to install. But it does not show in Install/Unisntall, or Revo and BS and GOM does not see it.

I am having the same fears, but to know which file?

I read the article - the automatic update was already clicked.

Based on http://zachd.com/pss/pss.html#setup11, I ran %windir%\wmsetup.log. Would it help if I paste the log file here? I am not maing head or tails of it, and my log does not correspond with the article's.


message edited by LorraineJ


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#10
March 3, 2015 at 08:09:02
Maybe the log might tell us something. You can paste the file here free without an account and I could download it and take a peek:
http://www.zippyshare.com/
Just let me know the URL (link) so I can get it.

The lack of DirectX (maybe) is another puzzle. Are you saying that it appeared to install but you were unable to find it anywhere? I don't think it does appear as an installed program after all.

EDIT
As dxdiag looked good then you can probably assume DirectX is in and working. It seems this is "spattered around the system" rather than located in a specific place - which could be why Revo didn't find it. DirectX is installed as part of Windows and although it can be updated it looks like it cannot be readily uninstalled. I did find the redistributable:
http://www.softwarepatch.com/window...
However, I doubt this is any different to the one at FileHippo.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#11
March 3, 2015 at 11:00:15
Thank you, Derek. The link is http://www60.zippyshare.com/v/v3Lb7...

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#12
March 3, 2015 at 12:20:45
That was a mouthful. I've been through it all but can't profess to understanding every word of it. However, some major parts of it were unimportant (such as skins, which are just the color and appearance of WMP, and playlists which can always be set up again anyway). Quite a few things seem to have updated for the better but obviously no improvement to your issue.

It does look rather as we have a good old mess on our hands. I think we've now arrived at a fork in the road. There seem to be only two ways forward:

1. Re-install Windows. The perfect solution (hopefully) but OMG everything on there will need setting up again, downloads, updates, email and so forth, which is the bit that takes such a long time.

2. Live with it, but try a workaround.

My feeling is we should opt for a workaround and I would suggest that any file type that won't play is associated with VLC instead of WMP. I don't think there is any file type that WMP normally handles that VLC couldn't handle too - music or video. One thing that can help towards doing this is to set your computer to NOT "hide file extensions for known file types", if it is not already set that way. I can help with any of the detail if necessary.

If you want to know in advance whether VLC will be able to handle a particular problem file type then just open VLC, browse for the file and ask it to play it. Obviously that is not permanent but you will at least know whether the idea will work or not.

EDIT:
VLC will play CD's and DVDs in case you are wondering.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#13
March 4, 2015 at 04:38:41
Hi Derek, yes re-installing Windows is not an option.So it seems it is VLC... Thanks for your assitance.

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#14
March 4, 2015 at 06:57:20
My guess is there has been some registry corruption, which could be why DirectX is not properly detected (although present) and maybe there is some confusion between various codecs.

Let us know how you get on with VLC. If you run into any difficulties we should be able to help with that.

Always pop back and let us know the outcome - thanks


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#15
March 17, 2015 at 17:52:23
Are you getting on OK with VLC?

Always pop back and let us know the outcome - thanks


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#16
March 24, 2015 at 03:35:07
Thank you, Derek, yes VLC works fine.

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