How do I get sound back?

Sony / Vgn-fs500
March 13, 2011 at 10:18:15
Specs: Windows XP
After replacing the hard drive in my old Sony Vaio, and re-installing XP Pro service pack 3, my sound doesn't work. I have re-loaded all my drivers successfully but when I try to play music I get this message:
Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

I am not running any other program that might conflict with it as far as I know. Here are the specs on my computer:

Computer Type ACPI Uniprocessor PC (Mobile)
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.6001.18702 (IE 8.0)
DirectX (DirectX 9.0c)
Computer Name HOME-EDC03CA68A
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2011-03-06 / 22:19

CPU Type Mobile Intel Pentium M 730, 1600 MHz (12 x 133)
Motherboard Name Sony VGN-FS500
Motherboard Chipset Mobile Intel Alviso-G i915GM
System Memory [ TRIAL VERSION ]
DIMM1: Kingston K 1 GB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)
BIOS Type Phoenix (01/16/05)

Video Adapter Intel GMA 900
3D Accelerator Intel GMA 900

Audio Adapter Realtek ALC260 @ Intel 82801FBM ICH6-M - High Definition Audio Controller [B-2]

IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Disk Drive ST68022C F USB Device (8 GB, 3600 RPM, CompactFlash)
Disk Drive WDC WD2500BEVE-00A0HT0 (232 GB, IDE)
Optical Drive QSI CDRW/DVD SBW242C (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Total Size [ TRIAL VERSION ]

Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-00-00-00-00-00

FireWire Controller Texas Instruments PCI7x20 1394a-2000 OHCI Two-Port PHY/Link-Layer Controller (PHY: TI TSB41AB1/2)
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2]
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

DMI BIOS Vendor Phoenix Technologies LTD
DMI BIOS Version R0090J0
DMI System Manufacturer Sony Corporation
DMI System Product VGN-FS500
DMI System Version R4848467
DMI System Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Sony Corporation
DMI Chassis Version N/A
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Notebook

Can anyone help me? Did I give the right information? Please help...

See More: How do I get sound back?

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March 13, 2011 at 10:43:48
Your problem is that your sound card is not installed here is the link for the driver
yours should be AC'97 Audio Codecs (Software)

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March 13, 2011 at 10:44:57
I fell asleep reading that long diatribe, any way did you undertake both critical and non-critical updates thru Windows Update and does Device Mnager show any exclamations ?

By thew way all drivers should come from Sony Support as they are tested to work with their hardware..

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March 13, 2011 at 12:27:16
To RoyerBreton: thanks for the attempt but that was not the problem, and to X86, while I was a bit miffed by the attitude (I am a rookie just trying to understand what is needed and not needed) I wish to thank you for your advice as your suggestion to go to sony support for drivers solved my week long attempt at getting my sound going. Again, thank you both for your inputs!

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Related Solutions

March 16, 2011 at 18:53:24
drivers should be updated to correspond to the newest system if you reinstall or reformat the computer. sometime the computer can upgrade the drivers automatically at the process, but other drivers, such as the audio driver should be updated by yourself for the difference of the models.

you could try several software to update the sound driver, they can detect which driver updates are relevant to your computer, and then help you install it quickly, easily and automatically. here are the solutions to your conditions.

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