how do i configure a printer driver?

March 30, 2019 at 13:16:46
Specs: Windows XP
good night,
my printer doesn't show up in "Printers and faxes". when i try to print something, the printer doesn't show up in the list of available printers. i have correctly installed the printer driver, and correctly made the network connection. the scanner works, but the printer doesn't. the driver is up to date. I think the driver needs to be configured, but i really don't know how to configure a driver. can you help me? or tell me where i can find texts about this?
thank you,
alexandre

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#1
March 30, 2019 at 14:55:40
Make and model of printer will be useful here.

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#2
March 30, 2019 at 15:17:56
thank you for answering, really. i've been searching the solution to my problem on the internet for almost a week. the printer/scanner/photocopier is a Brother MFC-J5730DW.

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#3
March 30, 2019 at 15:33:27
hmmm...

When I go to Brother’s driver downloads it isn’t isn’t showing windows XP drivers for that model printer.They start with Vista.

https://support.brother.com/g/b/dow...

Where did you find the XP drivers you installed?


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#4
March 30, 2019 at 15:53:00
i found the Windows XP driver on one of the Brother company official websites, And i have to add something. the XP driver is for Windows XP home edition. Another driver, a different one, exists for Windows XP professional edition.

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#5
March 30, 2019 at 16:14:59
Make sure you're going to the legitimate Brother website for the drivers. Like trvlr stated, Brother doesn't show XP as being supported.

https://support.brother.com/g/b/osl...


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#6
March 30, 2019 at 16:36:41
what can i say more? i found the driver on the main Brother website. I had to search a lot, but i found it. it took some hours. i haven't kept a copy of the driver (i chose to run the program form the internet instead of dowloading a copy). it took hours to find, i won't go search there again. the thing is the scanner works. Brother says XP isn't supported, but after searching on a official Brother website you can find what they call an "universal print driver" which supports Windows XP Professional. i am in no way going to replace or "update" the driver, i won't erase the driver from my computer in no circumstance. the scanner works! it seems you are not managing to help me. i really thank you for your efforts. what i really need, which maybe you can help, is, if possible, you can direct me to technical computer texts and where, i underline "where" on the internet. technical texts or books about drivers, peripherals. i have some knowledge, technically, of computers. so maybe i'll manage to find the solution. i spent a week, 3 or 4 hours a day (or 5 or 6), searching for this kind of texts. but the better solution would really be you help me more. maybe you have more questions. thank you.

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#7
March 30, 2019 at 19:12:38
I'm not here to argue. I didn't spend hours searching, but I did check the Brother Global site & spot checked a few countries - US, CA, UK, AU, etc. - and none of them have XP drivers for your model. The universal driver that you mentioned is a PCL driver for networks but the OS still needs to be supported.

https://help.brother-usa.com/app/an...

https://help.brother-usa.com/app/an...

Your best bet would be to replace XP with Win7, Win10, or Linux. WinXP hasn't been officially supported for going on 5 years. Hardware manufacturers, software developers, browser developers, have dropped XP like a hot potato. It's extremely vulnerable & a major security risk. It's time to move on.

"On April 8, 2014, extended support of Windows XP ended. As this means that security vulnerabilities are no longer patched, the general advice given by both Microsoft and security specialists is to no longer use Windows XP."


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#8
March 31, 2019 at 03:04:28
If you read the manual for the printer/all in one, you may find an option to allow it to emulate either an Epson or hip printer; one of which may be supported by win-xp.

Otherwise there’s no way it will work under xp. The scanner part may be using a generic twain driver to allow it operate; which driver is part of windows (or at least was....?)


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