Solved Having an issue reinstalling printer drivers

Microsoft Windows xp home edition eng 3p...
September 11, 2020 at 14:26:22
Specs: Windows 10, 64 bit OS/4 GB
I have a Canon ImageCLASS D570 Printer.that started having failed attempts. I uninstalled the software and I'm attempting to reinstall over WI-FI , but I'm having problems with the drivers.

The first phase of the process is to Select Device (not sure what the device is, is it my router?). I attempted to update the drivers list but get nothing. The other option is to search IP address. In my password manager I have what I believe are two different IP addresses, neither worked. I tried my old IP address, again nothing. Then I googled how to find IP and once gain, nothing.

Help! I'm stuck. BTW, I've had the printer for maybe 6 months or so and if I recall it being difficult but maybe I've just forgotten. Thanks in advance for any help you can give me.


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✔ Best Answer
September 14, 2020 at 12:55:51
There is a degree of caution required when using considering to use non (genuine) Canon cartridges; and equally so with other makes of printers and their cartridges too.

Epson in the not too distant past tried to fix their systems so that "only" Epson replacements would work; and also had a routine whereby the user was advised to change a cartridge even when it was clearly still well filled.

(There was chip in the cartridge which was programmed as I understand it - to give that message... There were published workarounds out there in web-land; and they did work. Whether or not Epson are still up that these days I have no idea....)

I have done a degree of look around for alternatives to Canon genuine cartridges and found at least one brand well recommended; and currently am using my first batch - with no problems what so ever... My previous Canon - an mp600r - gave stirling service (almost 10yrs); and the genuine Canon cartridges for it were around at a decent price; so I didn't pursue alternatives. It was also built more solidly than current models; and also much easier to navigate around its assorted settings and options when needed.

Current Canons are flimsy by comparison; and it's a true PIA to navigate around their settings/options. But it does give high quality prints and - be they text or images/photos.

This is the brand of cartridge I'm using (currently in the UK) - Kingway.

I decided to give them a try after reading the many reviews of them (used on Canon printers at least); and thus far they're fine - and cheaper...!

They're also on the Amazon.com website; and likely elsewhere too.

Check out the reviews by various end users and see what you think?

I agree re' the Canon documentation....; and they're not alone in that regard. These days, in so many manuals etc, the information is poorly presented; and not field tested properly... The writers etc. presume that the end users are familiar with it all much more than really are.

Having written more than a few well received how to manuals/guides in many areas over my life time I can speak from experience. A good manual presumes the reader knows little if anything with about product new to them; and has clear basics and also more detailed well indicated and cross-linked.

Many (all) of the guides here at CN written by some of the regulars and gurus are well presented, and follow that basic rule; presume nothing and lay it out simply and sequentially and logically.

If a manual/guide is well written all you have to do is follow it faithfully and you get the result you want. If it isn't the kopnhusion galore and more is the result...

My lab supervisor when I worked in research chemistry.. said that a good report, record of the lab experiment ought to be such that "anyone reading it can duplicate exactly" what you did... Very important if per chance the find you dead on the floor and want to know how and why...; and how far to go with your experiment before they end up on the floor with you... Which of course they won't if they duplicate your recorded work carefully to the point where you ended up on the floor.. - and stop just before it.

The same principle applies to any manual, guide...; detailed, logical, sequential etc. as above - and which leaves out nothing useful..

An idiot with infinite intelligence should/would be able to read it and (s)he will do exactly what it says... and get the desired end result(s). Self-assembly furniture seriously lacks in that area...; as do a lot of software manuals...



#1
September 11, 2020 at 14:51:05
That's quite a meaty looking printer...

Presumably you have the DVD with a set of drivers?

"Usually' and from my experience with Canon printers at least, one starts by installing usb drivers; then goes onto the network drivers.

Also when using the network installation approach (which I haven't done much in the past) use ethernet, not wifi... Faster, more reliable...

This is a link to the Canon site for the manual - which oddly doesn't seem to include anything related to driver installation; or if it does it's not obvious...

https://tinyurl.com/y3nekgsw

This a link to how to install the drivers various:

https://tinyurl.com/yy8xjyet

If you don't have the drivers on DVD... you can download them here:

https://tinyurl.com/yx9bg46q

(If the download page defaults to a Mac OS X that's because I'm running Mac systems; but all operating systems are in the drop down listing).

Select your operating system and save the download to your hard drive; and try installation from there. Equally you can copy the download from HDD to a DVD and install that way. I would encourage having them on a DVD anyway for future use - should the need arise.?

message edited by trvlr


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#2
September 13, 2020 at 13:35:31
Thanks so much. Using the USB cable did the trick (and do I understand correctly that I should unplug the USB now?).

Also, any idea what might have happened to have cause this problem?.To be more efficient I didn't elaborate on this during my initial post but after a paper jam I would consistently get a printer failed error message each time I tried to print. By turning the printer off and on eventually I would get it to print once but when I tried to print something else it would fail again. This happened a few times and that's when I attempted to reinstall the drives. Odd.

Once again, I really appreciate your help.


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#3
September 13, 2020 at 14:07:20
Once the drivers are successfully installed (usb drivers first as you discovered) you can either leave the usb cable attached or remove it. Both connections will be shown in the printer list; and may/will have similar but slightly different identifiers so that you know which is a usb and which is an ethernet and/or wifi connection.

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Related Solutions

#4
September 14, 2020 at 12:12:53
Thanks so much and I really appreciate all of the trouble that you went to in helping me. Outstanding info, more than I could have ever expected.

BTW, one last question, if I'm not asking too much. Before my initial post, I checked out the Canon documentation (which, for what's it's worth, didn't seem to be especially user friendly to an "average bear" like me); and I noticed that one of the potential solutions to my problem could be using a non-Canon ink cartridge. Is that a real issue or just a marketing ploy?


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#5
September 14, 2020 at 12:55:51
✔ Best Answer
There is a degree of caution required when using considering to use non (genuine) Canon cartridges; and equally so with other makes of printers and their cartridges too.

Epson in the not too distant past tried to fix their systems so that "only" Epson replacements would work; and also had a routine whereby the user was advised to change a cartridge even when it was clearly still well filled.

(There was chip in the cartridge which was programmed as I understand it - to give that message... There were published workarounds out there in web-land; and they did work. Whether or not Epson are still up that these days I have no idea....)

I have done a degree of look around for alternatives to Canon genuine cartridges and found at least one brand well recommended; and currently am using my first batch - with no problems what so ever... My previous Canon - an mp600r - gave stirling service (almost 10yrs); and the genuine Canon cartridges for it were around at a decent price; so I didn't pursue alternatives. It was also built more solidly than current models; and also much easier to navigate around its assorted settings and options when needed.

Current Canons are flimsy by comparison; and it's a true PIA to navigate around their settings/options. But it does give high quality prints and - be they text or images/photos.

This is the brand of cartridge I'm using (currently in the UK) - Kingway.

I decided to give them a try after reading the many reviews of them (used on Canon printers at least); and thus far they're fine - and cheaper...!

They're also on the Amazon.com website; and likely elsewhere too.

Check out the reviews by various end users and see what you think?

I agree re' the Canon documentation....; and they're not alone in that regard. These days, in so many manuals etc, the information is poorly presented; and not field tested properly... The writers etc. presume that the end users are familiar with it all much more than really are.

Having written more than a few well received how to manuals/guides in many areas over my life time I can speak from experience. A good manual presumes the reader knows little if anything with about product new to them; and has clear basics and also more detailed well indicated and cross-linked.

Many (all) of the guides here at CN written by some of the regulars and gurus are well presented, and follow that basic rule; presume nothing and lay it out simply and sequentially and logically.

If a manual/guide is well written all you have to do is follow it faithfully and you get the result you want. If it isn't the kopnhusion galore and more is the result...

My lab supervisor when I worked in research chemistry.. said that a good report, record of the lab experiment ought to be such that "anyone reading it can duplicate exactly" what you did... Very important if per chance the find you dead on the floor and want to know how and why...; and how far to go with your experiment before they end up on the floor with you... Which of course they won't if they duplicate your recorded work carefully to the point where you ended up on the floor.. - and stop just before it.

The same principle applies to any manual, guide...; detailed, logical, sequential etc. as above - and which leaves out nothing useful..

An idiot with infinite intelligence should/would be able to read it and (s)he will do exactly what it says... and get the desired end result(s). Self-assembly furniture seriously lacks in that area...; as do a lot of software manuals...


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#6
September 19, 2020 at 12:24:14
You are incredible! What an amazing fountain of knowledge you possess. Thanks once again. Your help is really appreciated.

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