|Please do not double post with the same problem. This forum is covered by people from all over the world - as volunteers. So one may have to wait a short while before anyone actually reads and/or answers your post.|
Suggest you stick with this post and people will then hopefully offer help.
In your second post you refer to a My Passport drive - which is an external drive connected via a USB cable. Is this correct, the drive you're having problems with an external usb drive?
Presuming it is, have you tried using another usb cable?
Does the drive show up in Disk Manager (on your computer).