Generic USB Hub

Acer / 504 mb-ram
August 8, 2010 at 14:40:08
Specs: Windows XP, Pentium D CPU 2.80 G
A few days ago, my printer stopped printing so I uninstalled it and now when I try to re-install it, it gives me a message saying "New Hardware Found" and opens up the box and says "Generic USB Hub" and gives me the option of downloading it so I choose yes but it never downloads one so what am I doing wrong? It says "There is a problem installing this hardware and lists USB Hub. An error occurred during the installation of this device.

Do I need to update drivers? My machine is set to do automatic updates so they should be updated.


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#1
August 8, 2010 at 14:54:47
You are supposed to install the driver software prior to plugging in the printer......

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#2
August 8, 2010 at 16:22:43
thanks for your oh so NONhelpful advice. I've already tried that. There was no need to be so rude.

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