Solved DVD writers not working

Mixed ?
May 26, 2013 at 05:45:00
Specs: Windows XP, 1000
DVD Writers not showing. In a recent discussion on Computing.net I stated my problem and was advised to buy a new DVD writer. I did but the new one also don't show. The old one was operated from a ribbon IDE connection and the new one using the SATA connection. Well, both are not working despite all my efforts. I now doubt whether the original problem was with my IDE writer. My old writer was a Samsung WritemasterModel SH-W162 and the new one is an LG Model GH 24NS95 Any suggestions please?

When was the last time you did something for the first time?


See More: DVD writers not working

Report •

#1
May 26, 2013 at 06:51:22
✔ Best Answer
Is the burner being recognized in the BIOS? If it is, your problem might be due to upper/lower filers in the registry.

Try this: http://support.microsoft.com/kb/314060


Report •

#2
May 26, 2013 at 12:48:38
Hi Riider. You may be right. The message I receive suggests its a registry problem. The message reads: Windows cannot start this hardware device. Its configuration(in the registry) is incomplete or damaged(code 19). Any further suggestions?

When was the last time you did something for the first time?


Report •

#3
May 26, 2013 at 13:51:48
I tried everything from reinstalling the driver, to Microsoft fix it too tool to rfolling back the driver. Nothing works. One website suggested I restart and go back to a position before the problem started, but when I press F8 on startup nothing happens and Windows opens as normal.

When was the last time you did something for the first time?


Report •

Related Solutions

#4
May 26, 2013 at 13:52:54
Sorry Riider just to answer your first question. The writer does not show in the BIOS.

When was the last time you did something for the first time?


Report •

#5
May 26, 2013 at 15:08:02
If it's not shown in the BIOS it can't simply be a Windows registry issue. I suspect it's not connected up properly - hence the BIOS doesn't even know it's there.

Report •

#6
May 26, 2013 at 16:31:27
You won't believe it but I found a website that guided me to exactly fix the problem. And that was to get into the registry and deleted sometihing. I find it worrying that a lot answers to laymen's answers lead to software you have to buy or they hook up with dubious toolbars and software that actually highjack your homepage. More sad is that these websites are suggested by experts on Computing.net!!! BTW my problem with Code 19 is resolved.

When was the last time you did something for the first time?


Report •

#7
June 4, 2013 at 10:14:53
Sorry we were unable to help this time but naturally I'm glad you fixed it -- well done!

Report •

Ask Question