Drivers needed to access hard drive for Windows 7 install

February 5, 2014 at 19:45:32
Specs: Windows 7
I came into possession of a Dell Precision M4400 laptop. Previous owner used commercial software to wipe the memory. When I run the Windows 7 CD it starts off fine but I soon get an error message that I don't have the necessary drivers to access the hard drive. I've no clue what they are talking about. I installed this OS on a desktop that was similarly wiped and had no issues so I don't know what's wrong this time. Any insights would be appreciated!

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#1
February 6, 2014 at 02:00:25
The BIOS settings relating to the hard drive controller will be different on the Dell Precision compared to the desktop PC that you had no problems with.

Go into BIOS Setup on the Dell Precision and "Load BIOS Defaults", then save and exit (F10).

Then try running Windows Setup again.


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#2
February 6, 2014 at 05:30:18
"Previous owner used commercial software to wipe the memory"

You don't wipe memory, you wipe the hard drive. And regardless of the software that was used, it can (& probably should) be partitioned & formated again during the Windows installation process. When you get to the Upgrade/Custom page, choose Custom (advanced). Delete any existing partitions, create one or more new partitions, then proceed with the installation. No drivers should be required until after Windows is installed.

message edited by riider


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#3
February 6, 2014 at 08:24:17
Thanks for the replies. Restoring the BIOS to defaults had not effect. As for formatting, the Windows 7 CD isn't doing that either. At least it doesn't appear to be. Regardless, it still can't access the drive to install.

message edited by Beircheart


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