Solved Dell Computer Mouse skips

Dell - inspiron 17.3" laptop - 4gb memor...
April 16, 2015 at 13:43:16
Specs: Windows 8.1, AMD A8/4 Gb
I have a Dell computer running Windows 8.1. Frequently while typing, the mouse cursor moves to an incorrect location in the text. I tried Touch Freeze but that did not help.

Thank you.
Brian W


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✔ Best Answer
April 20, 2015 at 13:50:01
Thank you for update... I suspect it was a drivers issue; but hard to say of course with "two" updates applied at this time.


#1
April 16, 2015 at 14:23:39
I know it probably sounds unlikely but have you tried another mouse? I just think it would be as well to eliminate it from the equation.

EDIT:
If you are using the touch pad then try an external mouse.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
April 17, 2015 at 08:33:13
Besides testing with another rodent (mouse)... if the one you have is of the roller ball type - not a laser - then clean out its privates... Ensure no fluff or other stuff wrapped around the rollers inside the ball housing; and also wash the removable ball in warm soapy water - and dry carefully afterwards.

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#3
April 18, 2015 at 08:27:00
Dear Derek,

I tried two different wireless mice using two different USB ports and still had the same problem.

Thank you.
Brian W


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#4
April 18, 2015 at 08:28:49
Dear Trvir,

I only have wireless mice and neither has a roller ball. I tried two different wireless mice using two different USB ports and still had the same problem.

Thank you.
Brian W


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#5
April 18, 2015 at 12:49:17
Perhaps re-install the wee beestie completely? Also perhaps check the drivers are OK etc.?

Of course when you remove the wifi rodent you will (at least temporarily) need a usb corded version - if only to get booted up and to re-install the wifi version?

A very long shot... Do you know time/date-wise when this effect started to happen? If so perhaps go back to a restore point prior and see if that resolves the problem?


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#6
April 18, 2015 at 13:55:12
Sometimes System Restore (#5) is the quickest way forward for these niggling problems - if you know roughly when they started. It will not mess with your own stuff and doesn't take long - just sit tight and let MS do it. You will need to re-install any updates and programs that came along after the restore point you selected.

Here's how:
http://www.eightforums.com/tutorial...
I happen to prefer option 2 as I'm very much a PC and desktop user but everyone to their own.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
April 18, 2015 at 15:52:57
Derek,

The skipping is an on-going problem and I do not know when it started; therefore, a system restore does not seem practical.

Thank you.
Brian W


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#8
April 18, 2015 at 16:40:08
sfc routine; incase this a situation where a file corruption (driver) happened?

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#9
April 20, 2015 at 11:21:31
Trvir,

I updated the BIOS and the touchpad drivers and have not had the jumping cursor since then,

Thank you.
Brian W


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#10
April 20, 2015 at 13:50:01
✔ Best Answer
Thank you for update... I suspect it was a drivers issue; but hard to say of course with "two" updates applied at this time.

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#11
April 20, 2015 at 16:11:02
I have the same feeling as trvlr. Thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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