cd/dvd wont read disk

Dell / Inspiron desk top
May 25, 2013 at 14:25:44
Specs: windows 7 64 bit
my dvd/cd driver is installed but it wont read a cd says its installed it shows an error with a yellow triangle

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May 25, 2013 at 14:41:39
Yellow triangle is code 19 error:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device.

Right-click the CD/DVD drive in Device Manager and choose "Uninstall".
Click 'OK' to confirm, then restart Windows.

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