CD/DVD DRIVE Wount read my music CD's

August 4, 2012 at 15:13:31
Specs: Windows Vista
i put in a Music CD in my laptop and nothing happens. it does not appear in My Computer folder either so i cant manually start it. my itunes does not pick it up either. i cant import my CD's into my itunes.

See More: CD/DVD DRIVE Wount read my music CDs

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#1
August 4, 2012 at 15:54:23
What is the model of the computer?

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#2
August 4, 2012 at 16:48:33
HP Pavilion pv6700 Notebook PC

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#3
August 4, 2012 at 16:59:04
When you go into Computer, does the DVD-Drive appear there? Or is there no CD drive listed at all?

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Related Solutions

#4
August 4, 2012 at 17:08:03
No CD drive listed at all

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#5
August 4, 2012 at 17:09:58
only local disk C and Q and HP_RECOVERY D

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#6
August 4, 2012 at 17:10:46
Open Control Panel, then click on Device Manager. Do you see anything with a yellow exclamation point?

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#7
August 4, 2012 at 17:14:55
Yes i see NVIDIA Nforce System Management Controller has an yellow exclamation mark

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#8
August 4, 2012 at 17:20:56
I already update it and the yellow exclamation point is gone but it still wount read my CDs

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#9
August 4, 2012 at 17:21:48
When you insert a CD, does the light come on at all on the drive itself?

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#10
August 4, 2012 at 17:23:18
Yes it comes up but then fades away after like couple of seconds

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#11
August 4, 2012 at 18:02:36
Restart your computer. Then a key combination should be displayed on the screen with the HP logo to enter Setup. Press that key. Search around for a list of drives and see if your DVD drive is listed anywhere. Be careful not to change the settings though (at least not yet)!

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#12
August 4, 2012 at 18:17:58
then what?

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#13
August 4, 2012 at 18:54:34
Is your DVD drive listed somewhere in there?

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#14
August 4, 2012 at 19:00:21
i honestly didnt get it when i was in setup but i did not see any drive mentioning in it. is there anyother way?

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#15
August 5, 2012 at 09:11:55
Okay, so enter the Setup again, and on the screen that opens, give me this information:

Primary Master
Primary Slave
Secondary Master
Secondary Slave

Just give me what is listed to the right of each of those.

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#16
August 5, 2012 at 11:56:21
I didnt see primary master, slave and secondary master, slave on the setup.

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#17
August 5, 2012 at 12:34:35
Can you take a photo of the screen and upload it to a photo sharing website so I can see what your Setup looks like?

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#18
August 14, 2012 at 08:39:34
Has one of you ever heard anything about drivers?

I hate BSOD's


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#19
August 14, 2012 at 17:51:20
Windows has a generic driver to use on DVD drives. Else how could Windows install without a driver to get files off of the DVD?

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