Can't access files stored on a toshiba portable hard drive

July 10, 2013 at 09:58:42
Specs: Windows 7
I backed up my computer using the toshiba 1tb. portable usb hard drive. when I click on it's icon I am unable to view any of the files.... how do I get it to show me the files that I backed up?

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#1
July 10, 2013 at 10:31:45
It may have gone into "sleep" mode. Make sure it's drive activity lamp is not flashing, unplug it's USB cable at one end, then plug the USB cable back in.

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