Canon Pixma MX922 printing blank pages. Help needed ASAP!

Canon usa inc Pixma mx922 wireless all-i...
September 3, 2016 at 15:26:11
Specs: Windows 10 64-bit, FX 6-core 3.5GHz/ 8GB
Everything is working as it should. I did the color pattern and head alignment, both successful. I can print anything within the printer's control panel. However, when I go to print something from the computer, it comes out blank. It doesn't matter what program I use. I even did a print test with Canon's My printer app. Nothing every time. Also does the usb cable have any effect on the communication?

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#1
September 3, 2016 at 15:45:49
I used to have a Canon Pixma MX432. If I remember correctly, Canon recommends disconnecting the USB cable once the wireless connection is configured. Check your owner's manual to be sure. If all troubleshooting efforts fail, I suggest contacting Canon: http://www.usa.canon.com/cusa/consu...

Don C

message edited by dcutl002


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#2
September 5, 2016 at 21:10:39
That doesn't seem to change anything. However I have discovered that when I go to print from any computer and not the device itself, it seems to have a problem printing in black, color is fine. The black will work fine it's printing something off the printer itself.

message edited by AtomicAquarius


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