Solved Can not print from pdfs.

Dell - inspiron 17.3" laptop - 4gb memor...
June 7, 2015 at 20:26:43
Specs: Windows 8.1, AMD A8/4 Gb
I can not print from a pdf but can print from word docs., excel, power point etc. I am using a HP Laserjet P2015. The printer is connected to a usb port and I have installed the current printer drivers.

Thank you.
Brian W


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#1
June 7, 2015 at 23:39:03
Is this one particular pdf? It is possible for a pdf to be secured so that it cannot be printed.

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#2
June 7, 2015 at 23:52:51
✔ Best Answer
Solution
1) Update the reader to latest one.

2) Could you please try to repair Adobe Reader?
Go to Help->Repair Adobe Reader installation

I hope you are using Adobe Reader version 11.0.3. You may check the same from Help->About Adobe Reader.

3) Could you please try disabling the "enable protected mode at start up" option from Edit-->Preferences-> Click on "Security Enhanced" (left side pane) ?

Do not forget to re-start reader after you do this. Let me know if that resolves the problem.


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#3
June 8, 2015 at 07:52:52
Dear Dashing_star,

Thank you for your assistance. Solution #3 worked.

Brian W


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