Solved Can I use this older scanner with my newer computer?

August 15, 2013 at 00:16:40
Specs: Win 8 x64, Pentium 987 / 8 GB
Hello, trying to connect my older (and only) USB flatbed scanner to my newer (and only) computer.

Connected the USB to computer and it began to install the device then stopped, showing nothing on the screen about the scanner. In the device manager it does show that it is connected, but it says "The drivers for this device are not installed. (Code 28)"

The scanner is a Canon CanoScan N650U

The computer is an Acer Aspire One AO756 running Windows 8 (X64)

Canon's website only offers a driver for Windows 98/Me/2000/XP, in what appears to be x32 There are no x64 drivers for this device on the website, for ANY version of Windows.

I tried to install the 98/Me/2000/XP driver and it seemed like it installed, but in the device manager it still says there is no driver available. I tried multiple ways to install that driver but it just doesn't seem to work.

Is there anything I can do to be able to use this scanner? I don't scan a lot so can't really justify buying a new one right now. Is there a way to "emulate" win XP on my Windows 8 computer? and would that potentially work to use the scanner?

Thanks for any ideas,
Eric


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✔ Best Answer
August 15, 2013 at 09:49:24
I know the feeling. I have a similar scanner that won't work with 64-bit Windows. On the other hand it will work with OS X and Linux, so it's not useless. Or you could always install an older version of Windows in a virtual machine.

Don't just throw it away; at least put it on eBay. You'll get a pittance for it but someone will be able to make use of it.



#1
August 15, 2013 at 01:24:59
Hi Eric.

http://www.usa.canon.com/cusa/suppo...
Download the right driver (for Windows 8) and install it.
I think Windows would find the driver on its own by just connecting the scanner to your PC. Keep in mind that Windows need an internet connection to find the driver on its own. If it wont, you can find it manually through the link I gave you.

Hope this helped.

nuFF3


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#2
August 15, 2013 at 01:57:37
Many, if not most, old USB scanners won't work with Windows 7/8. especially the 64-bit versions. If Canon don't list a 64-bit driver for Windows 7 or above then I think you are out of luck.

Luckily, multi-function printer/scanners are now available from the likes of HP at very reasonable prices.


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#3
August 15, 2013 at 05:28:10
nuFF3, idk if you are seeing something I am not but there are no actual drivers on that website for this scanner on windows 8. If you select an OS then click on drivers it says there are none available. But I may be missing something.

message edited by eric212


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Related Solutions

#4
August 15, 2013 at 05:35:10
A 64 bit OS must use 64 bit drivers exclusively. There is no provision for using 32 bit drivers.

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#5
August 15, 2013 at 05:44:00
ijack, I was afraid that was the case, yes I know a new multifunction isn't that expensive, but I have very little use for it. I just wanted to scan a pile of old pics, then I'm probably done using it for a long time.

What a waste, this is actually a nice scanner that's been barely used. That's how technology goes though, trash it and buy a new one!


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#6
August 15, 2013 at 09:49:24
✔ Best Answer
I know the feeling. I have a similar scanner that won't work with 64-bit Windows. On the other hand it will work with OS X and Linux, so it's not useless. Or you could always install an older version of Windows in a virtual machine.

Don't just throw it away; at least put it on eBay. You'll get a pittance for it but someone will be able to make use of it.


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#7
August 15, 2013 at 13:24:36
Sorry, my bad about the drivers.
http://answers.microsoft.com/en-us/...
Hopefully this forum post should help you.
Happy installing. ;)

nuFF3


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#8
August 16, 2013 at 12:29:06
Problem is, that's not a 64-bit driver.

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#9
August 17, 2013 at 05:43:43
You don't need a 64bit driver when your system is 64bit. A lot of software is still 32bit even if most use 64bit computers.
But 32bit computers cant run 64bit software. 64bit computers can run 32bit software, unless you have an Intel Itanium processor, then its different.
The 64bit technology we use today, the x86-64 as it is called, is just an extension to the x86-32 aka 32bit. Intel Itanium is Intels own 64bit tech, totally different architecture, but I digress.
Right now I run Firefox and it is 32bit, I have a bluetooth driver running and it is 32bit, same with daemon tools with its virtual ROM drives.
Sorry ijack and LMiller7 but 64bit is not required.

nuFF3

message edited by nuFF3


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