black screen windows 10

September 6, 2015 at 11:42:34
Specs: Linux
Yes installed Windows 10 it works fine but sometimes I get black screen and can't do anything other then restart computer then it's fine for awhile then goes black again says driver failed. Does it a few times a day when searching web can anyone help.

See More: black screen windows 10

Report •

#1
September 6, 2015 at 12:06:07
It's hp all in one and brand new had Windows 8.1 and updated to 10, everything works fine but few times a day screen goes black and can't do anything but sometimes comes back and says driver failed and switch to Microsoft driver. Then sometimes get one about memory but I have plenty.

Report •

#2
September 6, 2015 at 14:52:33
Had hp fix being still under warranty

Report •

#3
September 8, 2015 at 17:51:32
That was a good move - glad to hear it's fixed.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

Related Solutions

#4
September 8, 2015 at 17:59:25
Didn't still having issue but not saying driver failed now just black and shuts down to log in screen

Report •

#5
September 8, 2015 at 18:21:03
A long shot but cleaning RAM edge connectors sometimes fixes intermittent failures. Even a new machine can get imperceptible oxide on them. Best cleaned with a pencil eraser but there could be warranty issues. How easy it is depends on whether it is a PC or laptop - not given.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#6
September 8, 2015 at 18:27:52
It's pc he did clean boot, installed driver and reinstalled it, did a lot took like 45 mins as I watch him remote my pc, he restarted computer at less 5 times. It speed my computer up but know goes black searching web sometimes and takes a min then takes me to log in screen. May have to have then remote computer again under warranty till 2017

Report •

#7
September 8, 2015 at 18:29:20
Sorry uninstalled then reinstall driver

Report •

#8
September 9, 2015 at 07:24:09
There's always this:
http://www.tenforums.com/tutorials/...

However, if you want to run with the warranty it is probably best to avoid doing too much yourself.

Always pop back and let us know the outcome - thanks


Report •

Ask Question