Solved Barcode Scanner ask ENABLE COMM PORT 1

October 3, 2012 at 13:56:47
Specs: Windows 7
I have a Barcode Scanner working perfect until two days ago, now each time I try to sinc give error ENABLE COMM PORT 1 OR FREE PORT AND RECONNECT.
The problem is the I can`t see any ports in device manager in order to reset, could be the cable of the scanner?.The rest of the USB port are ok Label printer ok postal scale ok,printer ok.
I bought another cable but not here yet, but I think the issue is in the drivers. Please help

Thank you
sergio


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#1
October 3, 2012 at 18:39:28
If you can't see any COM ports listed under Ports (COM & LPT) then the barcode scanner driver must evidently create a "virtual" COM/serial port and it's now missing because the driver needs re-installing.

Re-install the driver from the CD supplied with the barcode scanner. If you can't fimd the CD you can download the driver from the scanner manufacturer's website.


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#2
October 3, 2012 at 19:42:25
Hi Phil22,

Thank you very much for the information, I will look for the cd and install the drivers again,
Best Regards

Sergio


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#3
March 7, 2013 at 18:10:44
✔ Best Answer
Hey, have you solved your problem? The problem is caused by the driver or the barcode scanner? I thought I met similar issue.

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#4
March 7, 2013 at 18:32:11
Hi Troyswift,

Yes I correct the issue, it was the cable of the scanner, I replaced and the scanner was able to sync and now is all good.

sergio


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#5
March 7, 2013 at 18:33:23
I replace the cable of the scanner and it work.

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