ATI Graphics card keeps crashing W7

Gatewa / D915gag
December 25, 2011 at 15:00:53
Specs: Windows Vista, About 1 Gig of RAM
I got this computer for Christmas, but its ATI Graphics card keeps crashing... I have a ATI Radeon Xpress Series... This crashes about every 2-3 hours. The screen goes black for a s few seconds and then when it comes back up, it says something like "Display driver crashed and recovered." Help? I don't want to return my computer for a new one. :(


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December 25, 2011 at 15:59:34
Crashing could be for many reasons: hardware conflict, driver, or software. Can you narrow the problem down to one of the three?

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December 25, 2011 at 17:33:21
well here is the data from the event log in the event viewer

- Provider

[ Name] Display

- EventID 4101

[ Qualifiers] 0

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-12-25T20:46:07.000000000Z

EventRecordID 1492

Channel System

Computer (my computers name)


and it also says

"Display driver atikmdag stopped responding and has successfully recovered."


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December 26, 2011 at 06:33:34
Event log just says it crashed, not why. Follow that and you are treating the symptoms not the problem.
What brand computer? Are the drivers up to date? Have you tried re-installing the driver? Is there another video card in the system?
Are there enough case fans to provide cooling? Are the fans directed properly?
Is the power supply large enough?
The more information you provide, the better the response.
It is possible the video card is marginally bad.

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Related Solutions

December 26, 2011 at 07:06:28
specs at top of page are not right. This is an HP Compaq... I don't know what model it is. It's a slimline. Drivers are not up to date. When I update them, it seems as if I get a standerd driver, as the screen is stretched and I only have 2 resolutions. I have rolled back the driver after installing the newer one, which seemed standered. I do not think there is another video card in the system. i have no idea about the fans, but this is a refurbished PC, so I think they are good. I also do not know anything about the power supply. The only time I opened this PC was to insert a network card. (Wasn't for slimline so I cut the top off. Haha)


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December 26, 2011 at 10:23:05
got new graphics card see how it does today


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