Store software on DOS will not work without clock reset

June 26, 2013 at 06:53:55
Specs: PC-DOS
I volunteer at a local video store where they still use a program that runs on a DOS to complete all of their transactions. It will not let employees ring up any customers without resetting the date manually to Jan. 7. Since video stores aren't exactly a booming business at the moment, the owner does not wish to spend the money to have a specialist come look at it. I was hoping maybe someone here would have some troubleshooting suggestions to try and fix the problem. Any help or insight would be greatly appreciated.

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#1
June 26, 2013 at 07:51:24
It's probably hard coded to stop functioning after its license is up, and the license ends at some point after Jan 7. There used to be TSRs that would intercept the 1Ah call and send a fake date. Problem is, DOS predates the popular Internet, so it's difficult to find a copy of such a program. If you're good at x86 assembly, feel free to attempt to write one yourself.

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#2
June 26, 2013 at 11:22:27
What pos program is the store using?

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#3
June 26, 2013 at 12:24:40
BTW, Dale Harris writes a cash register program for DOS and Windows...

http://keyhut.com/pos.htm

He's been at this for many years and I've installed it on a couple old machines.

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Related Solutions

#4
June 26, 2013 at 12:31:53
I just talked to the owner and he says that the POS program is C.V.S. (Complete Video Store) version 5. I believe the publisher's website is completesoft.com and they are based in Salem Oregon. I can't really find anything helpful on the site. I told him about the expired license hunch and he said that he once had a technician come out to look at it and the conclusion was that there was a segment missing from its history file. Apparently, the problem is that they cannot figure out which segment is missing from the computer. Any suggestions as to how to figure out which segment is missing from the program's history?

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#5
June 26, 2013 at 12:33:26
Thanks for the heads up, I'll be sure to let him know about that.

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#6
June 26, 2013 at 23:35:05
Yeah, completesoft.com is no longer there and I couldn't find a download for that software. However, that same group seems to be now supplying some tanning salon POS software:

http://webcache.googleusercontent.c...

You may be able to contact them and see if they have any CVS copies around somewhere.

There seems to be an ftp site--ftp://ftp.completesoft.com--but I couldn't get logged on anonymously.

Also, you say you have to reset the date to Jan 7. What year?


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#7
June 28, 2013 at 11:34:41
My guess is that the date is only looked at once during the start up. Go ahead and use the Jan 7 date and then change the date to current after the program is open. I know this is not a Windows environment but task switching programs could be used to make the date change. There was on that came with DrDos, DeskView, Software Carousel (?), and several others.

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#8
June 28, 2013 at 14:07:21
Well for dos you can just put the DATE command in autoexec.bat.

Anytime the date seems to be involved in a computer problem I always think it may be a bad battery. That's why I asked about the year.


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#9
June 28, 2013 at 23:33:14
I can't find any information on this old POS either. If none of the above suggestions help, I can only recommend living with it or moving to a different free system and all the attendant hassles.

Don't really see an easy way out of this one...

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#10
June 29, 2013 at 08:06:40
The year is this year. Apparently this problem originated in January of this year, the 7th to be precise. I guess some part of the program's history corrupted or disappeared and it now requires you to manually change the date back to the 7th every 24 hours ever since. I believe the computer itself is just left on and when they close down for the evening they just turn the monitor off. Thanks for the fact sheet link, I'll definitely look into that.

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#11
June 29, 2013 at 08:09:10
I agree about moving on to a free system, especially since someone was kind enough to share a link to a reliable program. I'm going to try to convince him, I just don't know if he'll be willing, especially if it'll require him to erase all of his customer and movie information and enter it all over again.

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#12
June 29, 2013 at 14:48:45
What happens if you set the date to something else, say jan 7 2012 or jan 7, 2014?

Did you attempt to contact the developers who are now supplying the tanning salon software to see if they still have any CVS copies? Apparently the completesoft site was up until january of this year.

Hmmm. Does the CVS software require any online support? It seems odd that your problems started about the same time their site shut down.


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#13
June 29, 2013 at 23:05:44
I'd carefully read everything Dave went over in #12 and try all his suggestions.

Frankly, I think it would be horrible to set up a new system after all these years. I imagine it would be very easy to lose his customer database and history...other information I can't foresee.

Like Dave said, someone at the developers place should be able to help you.

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