|First things first. When she pops in the cd/dvd does her PC recognize it? |
Does it show her the pics?
If so, she can make a folder on her desktop and then copy and paste them into the folder.
An easier way is for her to download Picasa from google. Install it and when the CD is inserted it will pop up asking what prog to use when importing. Tell her to choose picasa and also put a check mark in to say to ALWAYS use that program to import.
I would also mention that I use ONLY the windows Fax viewer as a preference...in that case i would have her uncheck use picasa viewer.
One more question, did you burn the CD on a mac or PC?
Some HELP in posting on Computing.net plus free progs and instructions Cheers