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Why wont my videos play properly?

January 28, 2017 at 22:47:52
Specs: Windows 64
I've had n issue with my computer for about 2 months now. Everytime I try to watch any video online the video appears gray scale and only an extreme close up is visible. This happens across all onlines sites although it seems that on the odd occasion Youtube will revert to playing videos how it normally should, however it doesn"t stay that way for long. This issue also occurs on Windows media player so I currently use VLC as it is unaffected by this issue. I would really like to be able to solve the issue and would greatly appreciate if anyone would be able to give some advice on how to fix this. Thanks in advance

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January 29, 2017 at 06:18:17
What is Windows 64? There's been 64-bit versions since XP. Please post your complete system specs.

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February 1, 2017 at 06:01:09
Not to sure what system specs are needed so have include all but the RAM and product ID.Hopefully this helps.

Edition-Windows 10 Home
OS Build- 14393.693
Processor-AMD A8-7410 APU with AMD Radeon R5 Graphics 2.20 GHz
System type-64-bit,x64-based processor

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