Solved Why can't I watch videos?

November 26, 2019 at 17:16:01
Specs: Windows 10
Fairly recently both of my laptops are buffering when I attempt to watch any video; to the point that the video never loads...the circle just keeps spinning and spinning. My modem/router is not old, my laptops are less than a year old, my internet service is on the slow side (but this have never been an issue in looking at videos) and we're very light users. Why all of a sudden? Can it be corrected? Could it be my modem/router beginning to malfunction--no way to really test this.

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#1
November 26, 2019 at 17:31:18
Reset the router first. Then clear the cache if you're watching through a browser. Then run the free version of CCleaner:


https://www.ccleaner.com/ccleaner/b...

If you have issues afterwards, it may be time to call your ISP for assistance.

"Channeling the spirit of jboy..."


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#2
November 27, 2019 at 06:19:37
Thank you. Before I posted my question I had already completed your suggested steps (with the exception of CC Cleaner--will not be downloading this), yet the problem continued. Since my post, I have been able to pinpoint that this occurrence is oddly limited to a specific news website.

message edited by geekiamnot


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#3
November 27, 2019 at 06:32:02
✔ Best Answer
Likely then it's a server-side (their) issue.

"Channeling the spirit of jboy..."


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#4
November 27, 2019 at 10:00:25
Why would you not download CCleaner? It's one of the best, if not THE best, free cleaner on the market. Besides removing useless internet garbage files, it can also be used to manage startup apps & uninstall programs. Get the Slim version. Or you can get the portable version & run it from a USB flash drive.
https://www.ccleaner.com/ccleaner/b...

I also recommend that you use Firefox rather than Edge or Chrome.
https://www.mozilla.org/en-US/firef...

And if you haven't already done so, run a full scan for viruses & malware. Adwcleaner is a good place to start. https://www.malwarebytes.com/adwcle...


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