screen video changes from 32 bit to 8 bit

June 26, 2012 at 21:14:04
Specs: Windows XP homesp3, intel pentium 4 cpu
I have a program that, when it loads to the tray, it automatically changes the color quality of the screen video from 32 bit to 8 bit. How do I get it to stop doing that?

3.40 GHz

Dell 1905FP digital monitor
ATI Randeon x300/x550/x1050 video adapter


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#1
June 26, 2012 at 21:52:15
WOW....if you let us know which program it is...we may be able to help you....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
June 27, 2012 at 12:13:51
actually there are two.

2 wire home portal monitor starts in tray and decreases the color quality to 8. I can increase it to 32 while the pgm is running.

SiSoftware Sandra Pro home (x86) 2009.9.15.124
Decreases quality to 8 when I start the pgm. Comes back to 32 when I exit the pgm. exits automatically if I try to change the quality while it is executing.

Thanks


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#3
June 27, 2012 at 12:29:14
Thanks for the reply...almost sounds like maybe some type of malware on your system.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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Related Solutions

#4
June 27, 2012 at 13:28:32
As you have two programs causing this, then there must be some common factor. Malware (already mentioned) is one possibility, so it would be worth running MalwareBytes freebie on it, just to see if it unearths anything.

Otherwise it seems like some weird graphics issue, and even a hardware fault is possible. Have you had any other, more general, graphics issues?

Always pop back and let us know the outcome - thanks


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#5
June 27, 2012 at 14:30:48
Hi thanks for responding. In general I have had no graphics issues. These are the only two that display this particular problem. I have run the malware freebie and a full scan of kaspersky pure and the microsoft pgm. These haven't turned up anything. I have asked both vendors and received no reply. It must be small potatoes to them. I recently updated my drivers with Driver Performer and that did not make a difference. I guess I will keep fiddling with it. Thanks for the response.

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#6
June 27, 2012 at 15:55:57
Be a bit careful with those Driver finding programs you find on the net - they are not always as good as they look and can sometimes cause issues.

Might be worth checking with your computer manufacturer to see if they have a chipset update or graphics update.

Always pop back and let us know the outcome - thanks


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