|Normally you need a plugin from adobe. Be sure to get the latest for your photoshop level. Be warned that some newer camera formats are not fully supported in older versions of PS.|
Might have to go to a commercial photo center or blueprint company to have then either print or transfer. They do that all the time and normally have the latest programs and computers.
"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10