Microsoft VX-700 not working suddenly

September 8, 2013 at 10:24:49
Specs: Windows XP
My Skype is no longer working properly. People can see me but I cannot see them. MY PC keeps saying I have a new PCI device but it cannot 'find it'....????? I have looked everywhere for support, not sure if I need software of a driver? Maybe neither. I have had it connected to my USB for over a year and now, all of a sudden, it isn't working properly and I am getting these notices of 'new hardware found' and says I need a disk. It didn't come with a disk. HELP!

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September 8, 2013 at 10:26:26
PS I use Windows XP....this happened recently when I had to restart after receiving microsoft update

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September 8, 2013 at 13:22:51
Go to Device Manger and see if there are any errors showing (usually small red or yellow icon). If so it might give an idea what device is the problem. My guess is that the camera driver needs re-installing, if so get the latest from MS. It could have got itself corrupted somehow.

You could also consider System Restore to before this happened, although as first attempt at fixing the issue it is a bit like using a sledge hammer to crack a nut.

Always pop back and let us know the outcome - thanks

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