Laptop won't play utube videos or video clips

Dell Inspiron 1545 notebook
September 2, 2010 at 19:26:29
Specs: Windows 7, 500GB/4GB
I bought this in 12/09 with Windows 7 on it and have never been able to run video clips sent in emails to me or you tube videos begin to download and then freeze. I am running Norton and have Flash 10. Any thoughts?

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September 3, 2010 at 09:48:10
Any thoughts? I have a guess if that helps.

You have Norton Internet Securitry and it has disabled Shockwave Flash Objects to protect your PC and you pay for that. Norton decidees what you can or cannot do with your PC.

Go into IE, Tools, Manage Addons to see if Shockwave is disabled and if so reenable it. If Norton squawks then figure out how to configure Norton to give you a little more control of your PC that you also paid for.


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