Solved i have a cd with photos done by snappy snaps I don't know

July 3, 2012 at 11:25:03
Specs: Windows XP
I had three photos put on a cd by a branch of Snappy Snaps (now closed for the day) and don't know how to view and upload these pictures, which I want to send to someone as an attachment to an e mail. Sorry to ask such a basic thing but I am old and not very computer savvy.

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✔ Best Answer
July 4, 2012 at 05:57:31
Our hardware differences don't make any difference in terms of this issue.

Yes, what you were looking at in "My Computer" was indeed the CD, so when you remove the CD there is nothing there to see anymore. Nothing remains on your computer.

The Snappy Snaps CD structure is what I have to guess about. I would have thought it would include three similar looking files (possibly with numbers in their name), which are the pictures. They might even be inside a folder. When you double click each picture file it should show the associated picture on the screen. It is these three files that I feel certain you should be putting into the email.

As you say though, we shall see.

Always pop back and let us know the outcome - thanks



#1
July 3, 2012 at 11:35:40
Pop your CD in the drive. Now go to "My Computer" from the Start Menu and find your CD drive. If you double click its icon you should see three files, which are your pictures. Double click on any one of them to view it. Note the drive letter while you are there (most likely D).

How you put them in email will depend on which email service or program you are using. In general, you go to your email program and compose the email. Along the top there will be something like "Insert Attachments". It will ask you where they are, so look for the drive you found above. It should be possible to copy them into the email all at once but as there are only three you could do it one at a time.

If anything is unclear shout back and tell us what email you are using. For example, Outlook Express, Windows Mail, Yahoo or whatever.

Always pop back and let us know the outcome - thanks


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#2
July 3, 2012 at 12:37:53
Hi Derek. I have just done another post thanking you very much, as I have accessed the photos by following your instructions. I have a Hotmail e mail address. I hope the message with attachment goes through. (A message here said it would be stored until I had logged in. Well, I have done now. Anyway the post might come through later so you will get two!)

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#3
July 3, 2012 at 12:44:34
Hope it all works out. If not just come back on here and someone will help.


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#4
July 3, 2012 at 15:32:25
Derek, I have done it - well, it has been sent, so I am hoping all will be well tomorrow when the recipient opens the e mail. Honestly what a performance to find it, for someone like me that is. Thanks again for saving the day, and so promply, too.
Snappy Snaps put on three individual photos, plus another giving a slide show of the three, so I have used that.

I am presuming that the photos are still on the CD in which case I could delete them from the PC - an HP Pavilion, a 2002 Windows XP media player, service pack 3. I hope so because I am short of storage, the machine being somewhat ancient by standards of today.
I went to Snappy Snaps as I was defeated by my new-ish printer, a Deskjet HP 1050 all in one J410, which offers a scan facility but I couldn't get it to scan. I will think more another day.


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#5
July 3, 2012 at 16:19:47
They shouldn't be on the PC, as you were attaching them to the email as copies from the CD (unless you made extra copies of them elsewhere).

One possible snag though. It reads as if you attached "the slideshow" file instead of the three picture files. The slideshow is likely to look for them on "your" computer but the recipient's computer will not be able to find them over the net.

See how they get on (I might have misunderstood you). If I am right then attach each of the picture files to the email, instead of the slideshow file, and try again. If you have difficulty attaching all three at once (I don't use Hotmail so I'm not 100% sure), you could either try to add them to the email one at a time, or even cheat completely and send three emails, each with one of the pictures.

By the way, I shall be away for a week starting Friday but if necessary I can ask a colleague to assist, or someone else might join us.

Always pop back and let us know the outcome - thanks


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#6
July 3, 2012 at 19:31:38
Hello Derek. I hope you enjoy your trip.
Hmmmm... dunno about what I've done. I'll have to wait and see what the recipient says. It could be that your hard-ware is much different to mine. Anyway, thanks for getting me on the right road.
I think it is OK. When I remove the CD the Snappy Snaps the files disappear from the PC.When the CD is in place the message says above two thumbnails : "Files ready to go to CD"
Below is a thumbnail and a message: "File already on the CD"
If the worst comes to the worst I can send the CD tomorrow.

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#7
July 4, 2012 at 05:57:31
✔ Best Answer
Our hardware differences don't make any difference in terms of this issue.

Yes, what you were looking at in "My Computer" was indeed the CD, so when you remove the CD there is nothing there to see anymore. Nothing remains on your computer.

The Snappy Snaps CD structure is what I have to guess about. I would have thought it would include three similar looking files (possibly with numbers in their name), which are the pictures. They might even be inside a folder. When you double click each picture file it should show the associated picture on the screen. It is these three files that I feel certain you should be putting into the email.

As you say though, we shall see.

Always pop back and let us know the outcome - thanks


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#8
July 5, 2012 at 07:27:34
Derek, from beetroot - how right you were! I looked again at what I had sent after reading your last message and saw only one of three photos had gone. Today I finally have sent my attachments one at a time, and they show the appropriate numbers in a string on the e mail heading.
Thank you for following up with comments on the slideshow of three photos, as I would have been blissfully unaware of my error. There is nothing on the CD from Snappy Snaps, except their name. It was said in the shop that I "just put in the CD and it will come up".
I will persevere another day with the All in One scan facility on the printer as that would have been a lot cheaper. The CD was £11-odd as I wanted it that afternoon.

I am not sure how I close this subject to anyone else who reads my question but I will try.Regards, beetroot.


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#9
July 5, 2012 at 08:19:46
Yes, from what you say the CD should have created a slideshow for you to view after you had popped it in the hole. Sounds like it didn't do that for some reason or another but in any event you would still have had to do something along the lines I suggested in order to email the photo's.

By picking a Best Answer this thread will now be marked as Solved - so there is nothing more you need do.

Good luck with the All in One. If you need any help on that it would be best to start a new thread with that as the subject.

Happy computing and glad to have helped.


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