Solved How do I get rid of gray background when printing on HP c728

January 10, 2012 at 08:31:35
Specs: Windows 7
using HP Pavilion 1268 with XP Pro

See More: How do I get rid of gray background when printing on HP c728

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✔ Best Answer
January 12, 2012 at 03:44:27
If you have grey-scale printing enabled, try turning it off.

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#1
January 10, 2012 at 11:31:25
What are you printing, documents, graphics,etc?

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#2
January 10, 2012 at 16:13:26
Just printing documents on white paper.

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#3
January 11, 2012 at 17:03:16
That could indicate a problem with the toner cartridge leaking or possibly a bad transfer roller. You might try replacing the toner cartridge first. Are you using a cartridge from the manufacturer or a cheaper one from a 3rd party source?

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#4
January 11, 2012 at 18:24:55
I am using a manufacture's ink cartridge.HP 02 is the number.

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#5
January 11, 2012 at 18:26:26
My printer model is HP c7280, I listed it wrong.

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#6
January 12, 2012 at 03:44:27
✔ Best Answer
If you have grey-scale printing enabled, try turning it off.

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#7
January 12, 2012 at 05:01:02
I will try this and let you know. Thanks

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