Flash player 11.9 r900 and shockwave keep stopping

December 10, 2013 at 21:18:08
Specs: Windows 8
I have uninstalled Flash 11.9 r900 and reinstalled, cannot seem to get shockwave of the computer,
I have tried a number of suggestions on the net, scared to go to safe mode I am not a an expert at all.Is just clicking the message off (and it seems to be stored on the memory) good enough as that seem to allow Flash to function or will that become aproblemÉ

message edited by asybot12


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#1
December 11, 2013 at 03:51:34
Please post which web browser you are having Flash Player problems with.


To answer your last question about Flash Player running from memory:

All data stored in memory will be lost when the computer is shut down or rebooted (Windows restart).


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#2
December 11, 2013 at 12:19:34
Firefox 23 on windows 8

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#3
December 11, 2013 at 14:20:34
Sometimes folk confuse hard disk space and memory. Memory is RAM (what the CPU uses). Memory is lost on reboot (restart) but hard disk space remains.

There's nothing to be scared of in Safe Mode. It just that it looks like are rather weird version of your normal desktop. When you restart it will go back to normal Windows.

What is the exact error message that you are clicking off?

Always pop back and let us know the outcome - thanks


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#4
December 11, 2013 at 17:02:41
Thanks to all of you for the help I guess it will take awhile to absorb the info you have given me . I'll let the forum know asap with the success (or lack there off) I have also contacted the store where I bought the unit found out it is still under warrantty so I will go there first. For now I will just go on ,click the message off and continue. I will let you all know
Merry Christmas, Asybot

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#5
January 23, 2014 at 01:30:13
Sorry guys family stuff has put things on hold, The error message I still keep getting is:
flash player 11.9r900 etc has stopped
shockwave has stopped
I have deleted as best as I could but the messages keep coming back, I have (after deleting everything just adobe flash i mean) installed chrome , no changes,
Should I do a factory re-install and just re-built my bookmarks etc ( there are not too many +/_ 50)
My comp is more a entertainment thing than a game or office tool.

message edited by asybot12


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#6
January 23, 2014 at 11:33:02
Go here from Firefox and you will see the Flash Player version you have installed and a table listing what you should have (you are out of date):
http://www.adobe.com/software/flash...

Just above the table in the writing it shows "Player Download Center" in blue. Click that and install (Run) the latest version. Be sure to uncheck any optional offer before downloading. This could fix your flash issues because the update replaces it.

You should also go to the link again from any other browser you have (such as Internet Explorer and Chrome) and do exactly the same.

If you do factory restore you will lose everything you have put on since - best avoided so try the above first. You still have the option to do the restore if that, or anything else suggested, doesn't help.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
January 23, 2014 at 15:49:13
tried twice first thing that popped up "flashplayer12.0 (etc)" has stopped same problem. I am going to try and do a system restore again but maybe go 6months or so back and see what happens.

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#8
January 30, 2014 at 10:52:10
Thanks to all of you , I finally found one of the solutions witch one of you suggested kind of worked for me, removed all flash components then added Chrome as a second browser and hurray (I have 2 screens so on one I can work Chrome and watch sports on the other I do something else). Never lost a bit of my installed aps etc. (Or watch 2 games, great thanks again

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#9
January 30, 2014 at 13:54:21
Glad you got it sorted and thx for letting us know. If you can decide which answer was closest please mark it Best Answer (for others), which will mark this thread as closed.

Always pop back and let us know the outcome - thanks


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