Can[t upload itunes files to converter

December 6, 2011 at 20:53:02
Specs: Windows 7
Hi, I just downloaded this software but when i go into my itunes folder to convert it using your program to mp3, the folder icon is there but when it opens there is nothing to click, the folder is empty? How am i able to convert itunes music n videos with this software?

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December 7, 2011 at 06:10:54
In iTunes, your music & videos are just shortcuts.
The actual files which you need to convert are in a different folder, usually in a sub-folder of your Windows user account name (where you are supposed to save them to make backing-up easier). Normally they should be saved here:

C:\Users\<my account name>\My Music

C:\Users\<my account name>\My Videos

(Unless you've saved them on your desktop or in a different folder than those shown above).

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December 7, 2011 at 14:15:01
Hi thanks for responding, I am looking at the my music folder and when I go into it there are sub folder but no music in the folder. Where else could all my itunes music be hidden? Please let me know if you have any suggestions


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December 7, 2011 at 19:05:36
ok so i found my music folders dropped it into the converter and now no progress has been made??

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December 8, 2011 at 12:14:24
What is the name of the converting software?

"dropped it into the converter"
that doesn't make much sence, explain exactly how you are adding the files in the converting software.

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