|Try this: From the Adobe site:|
Hi, ok. I'll give you the instructions that you need to follow. Now McAfee must be Disabled otherwise it will block the Install of that Shockwave Flash Object. In addition to Disabling it, you will have to check it at certain steps in the process, since it will re-enable itself and block the Install.
First, some pre-Un/In steps to take. Go to Tools, Internet Options and make sure Security is set to Medium for the Internet Zone. You can do this now. Next, take a look in the system tray and know how to disable any applications that use Flash(messenger services, etc.)
Download the Uninstaller and SAVE it to your Desktop:
Download the Flash Player Installer for Internet Explorer and SAVE it to your Desktop:
Disable any apps in system tray that would use Flash
Close all browsers, you'll just be looking at the Desktop
RUN the Uninstaller. When it is finished, Reboot(restart) your computer. Allow it to fully Reboot. Then check McAfee for all of the components that you Disabled to make sure it did not re-enable. Then Reboot again(to clear out old files) Then check McAfee again.(If McAfee has re-enabled either time you check, then Disable as you did before)
When fully Rebooted, RUN the Installer for Internet Explorer. Reboot Once.
Now Re-enable your McAfee if needed; since it may have already re-enabled after that Reboot..
You may want to print this out so it will be easier to follow. When you are finished, go to the test site and post back the results.
Then go to the add ons and see if the Shockwave Flash Object is now Installed and Enabled.
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