Solved audio is not in sync with video and

December 19, 2016 at 01:01:24
Specs: Windows Vista
audio skips or breaks every 4 or 5 secounds while playing.It just started doing this a few days ago.and the audio is also out sync with the video.,and with the same 4 or 5 secounds.I,ve tried scans, i tried,t0,closing that,,openning this finialy calling B Gates BUTWAS OUT X- MASS SOPPING..So please Can so body Please if you can just tell me how fix it.Please,,OR@ least where the best spotfof m to aim MY BAZOOKAA @

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✔ Best Answer
December 20, 2016 at 05:29:57
Yes, those two unearth a lot. You might care to run this one too as it is likely to find more:

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished. Note that it does not give any options but removes what is considered to be junk and lets you know what it found.

I don't know whether your issue is malware or not. If you wish I can ask a colleague if he is available to go through a few hoops and fully clean your machine.

Otherwise type msconfig in the Run box and see if there are any startup items that you could disable as they could be competing for resources. Sometimes there are rarely used items that could be run from a shortcut rather than running continuously in the background. Google might help if you are unclear about some items. Keep MS stuff.

Always pop back and let us know the outcome - thanks



#1
December 19, 2016 at 04:35:29
I would start with a quick malware check as malware can slow things down. Run these two in the order given - they often find what other checkers miss:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

If they find anything please copy/paste the associated logs on here.

Always pop back and let us know the outcome - thanks


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#2
December 19, 2016 at 12:39:07
TY I,ll try this and get back

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#3
December 19, 2016 at 20:15:15
Hi Derek I ran both scans but still have the problem but on the good side I could,nt believe all the crap it found, I know now having a good virus,spyware software does,nt do it all.Well if you can think of anything else I,d appreciate your help and advice, TY Bobby

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Related Solutions

#4
December 20, 2016 at 05:29:57
✔ Best Answer
Yes, those two unearth a lot. You might care to run this one too as it is likely to find more:

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished. Note that it does not give any options but removes what is considered to be junk and lets you know what it found.

I don't know whether your issue is malware or not. If you wish I can ask a colleague if he is available to go through a few hoops and fully clean your machine.

Otherwise type msconfig in the Run box and see if there are any startup items that you could disable as they could be competing for resources. Sometimes there are rarely used items that could be run from a shortcut rather than running continuously in the background. Google might help if you are unclear about some items. Keep MS stuff.

Always pop back and let us know the outcome - thanks


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#5
December 20, 2016 at 17:24:38
Hi Derek TY for getting back so quick,I,ll try this and get back ASAP. Learning a lot from this,,it,s great. Bobby

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#6
December 20, 2016 at 17:44:49
One ? does it give me the option to see what it will delete before it does after scans thru.

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#7
December 21, 2016 at 05:01:21
Nope, it just deletes without prompting then tells you what it did. It doesn't usually get anything wrong.

Up to you but it often finds more junk. It never removes anything important so it only matters if there is something regarded as junk that you still want to keep. Anything it removes can be re-installed somehow, although I would not generally recommend doing so.

Always pop back and let us know the outcome - thanks


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#8
December 21, 2016 at 11:49:31
Sounds good,will run it and I,ll get back.TY

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#9
December 22, 2016 at 05:44:38
HI Derek Yes ! It,s fixed and works even better than before.TY so much for your help,I really appreciated it, again TY. Bobby (Suits) Boston Ma.

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#10
December 22, 2016 at 10:04:01
That's good to hear especially since I had a tad less confidence in JRT unearthing anything significant after already running the other two.

Bear in mind that your computer might still not be properly clean. If you should want it sorted out fully then pop back and I will alert another helper who is expert in these matters. Err..it's all free around these parts (volunteers), just in case you wondered.

Always pop back and let us know the outcome - thanks


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