We need to know your computer setup. Are you using a laptop with a built in camera or a desktop with a external camera installed. If it is an external camera did it come with drivers and have you loaded those?
Yeah, please post exact make/model of both the computer and the camera you are trying to use. Is windows even recognizing that the camera is plugged in? That is assuming that it is an external camera and not one that is built in like THX said. Have you tried reading through the user manual to see if it has anything about setup?
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