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Why can't I play .avi movies on my Emerson tv

January 4, 2018 at 13:46:15
Specs: Windows 10
I have converted a movie to .avi as instructed in the operators manual and tried watching it on a flash drive through the USB port but it says file not supported. Would a software update help at all? What else should I try> Thank you!

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January 4, 2018 at 14:05:45
Post the model number of your TV.

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January 4, 2018 at 14:59:02
I assume it was a proper conversion using a program and not just changing the extension to avi.

Even then I've sometimes found TVs fussy about files produced by using a converter. See if you can download an avi from the net just to see if that will run. If it does try another converter.

Always pop back and let us know the outcome - thanks

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January 4, 2018 at 15:44:07
An AVI is not a format, it is a container. You could have any type of format/codec used in an AVI so you need to know which codec your TV requires. Try encoding it to a more standard format such as MPEG2 and see if that works.

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January 5, 2018 at 10:29:37
Wow, great feedback and fast.

The model number is CLC401EM2F.

Sorry I don't know the difference between encoding and converting, but I did try converting to all the formats available in Freemake Converter. I will go back and see if MPEG2 was one of them and try it again. I also downloaded handbrake to try it that way. Will let you know how it goes.

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January 5, 2018 at 13:48:05
Here is the online manual -


Download the manual - This is a direct download.

Dell Optiplex 740 Enhanced, AMD Athlon 64, 4gb Ram. Windows 7 Pro 32bit
Dell Optiplex 780, intel Core2 Quad, 16gb Ram. Windows 10 Pro

message edited by Pappy

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January 6, 2018 at 08:44:47
Handbrake is a great encoder, I've used it in the past.

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