Samsung BluRay BDM57c freezes up when playing Pandora

Samsung / Bd jm57c
November 25, 2015 at 11:16:56
Specs: None
I then went to software downloads to get the current version, and have been sitting watching it for 15 minutes and it says "downloading a new version Please do not turn off power" but it's sitting at 00% and nothing is happening

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#1
November 25, 2015 at 11:18:16
The software update will not download either. It is frozen on 00%

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