Internet is working but Netflix can't connect on blu ray

April 8, 2012 at 06:38:48
Specs: Windows XP
We just signed up for Netflix - the router is working properly and we are able to watch the BBC but Netflix can't connect.

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April 8, 2012 at 15:53:31
Log into your router and turn on UPnP. This will allow any ports to be opened for you. Also enable QoS while your in there.

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July 16, 2012 at 23:39:55
I hope this helps you out....

This what I stumbled across this solution on this site when I was looking for a solution to the error message via Netflix app on my Blu-ray player (HT-E5400) stating it was unable to connect online.

My DNS was set for auto so I changed it to manual and input the following:

DNS: And all of the sudden it finally worked after days of errors'

The following info is what I found on this site:

he real issue is in DNS lookup being blocked by my ISP.

What I did is used static IP settings for the samsung product in question and pointed its DNS

My router is
DHCP range is through
subnet mask is

so I set my bluray up as follows:

ip address:
subnet mask:

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