Internet is working but Netflix can't connect on blu ray

April 8, 2012 at 06:38:48
Specs: Windows XP
We just signed up for Netflix - the router is working properly and we are able to watch the BBC but Netflix can't connect.

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#1
April 8, 2012 at 15:53:31
Log into your router and turn on UPnP. This will allow any ports to be opened for you. Also enable QoS while your in there.

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#2
July 16, 2012 at 23:39:55
I hope this helps you out....

This what I stumbled across this solution on this site when I was looking for a solution to the error message via Netflix app on my Blu-ray player (HT-E5400) stating it was unable to connect online.

My DNS was set for auto so I changed it to manual and input the following:

DNS: 8.8.8.8 And all of the sudden it finally worked after days of errors'


The following info is what I found on this site:

he real issue is in DNS lookup being blocked by my ISP.

What I did is used static IP settings for the samsung product in question and pointed its DNS 8.8.8.8

My router is 192.168.2.1
DHCP range is 192.168.2.200 through 192.168.2.225
subnet mask is 255.255.255.0

so I set my bluray up as follows:

ip address: 192.168.2.199
subnet mask: 255.255.255.0
gateway: 192.168.2.1
DNS: 8.8.8.8


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