Solved How to get access to an iCloud account?

November 24, 2015 at 00:50:26
Specs: Mac OSX 1.7.5 Lion
I signed up to iCloud a few years back, when I had a different email address. I recently upgraded to more storage, but have failed so far to get access to it to view my files. Any help anywhere?

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#1
November 24, 2015 at 00:55:53
✔ Best Answer
Only Apple can help you. But if you don't have access to your original email address then I wouldn't hold out much hope. For all they know you could be someone else trying to hack into the account.

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#2
November 24, 2015 at 17:42:03
Thank you ijack for your reply, The seeming hopelessness of my situation spurred me to extra efforts, and after much trying I have succeeded in open in my iCloud account, and bookmarked the solution. The "wrong" email address,(which has been cancelled for a couple of years now) did not matter in fact. I was given an iCloud email address when I upgraded, and that proved the answer to the question, not my own new one here. I can now see what I have stored "up there" The response is of course desperately slow, when you try to open a file, simply because it has to be re-downloaded back to my computer. It isn't the huge benefit I thought it would be, but as a way of storing a few precious items, it might be yet another form of back-up (as if we didn't already have lots of these!)

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#3
November 25, 2015 at 01:01:16
Good news.

You highlight the downside of "cloud" computing. iTunes does seem to have a particular problem here. We had a similar situation when a young visitor changed my wife's iTunes password on her iPad. And, although I consider myself to be fairly computer literate - with twenty-odd years in IT support/management -, in the end we had to give up and create a new account.


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#4
November 25, 2015 at 14:40:11
Thanks for your help. It is a comfort to know that even experts like yourself, run into problems occasionally! Funny how sometimes you find a solution to a problem yourself, only after consulting others!

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