have new L803 and can't clear old messages

December 3, 2013 at 08:20:28
Specs: Windows XP
I just purchased a L803 phone set and having problem errasing old messages . I can get into the correct (errase all old messages ) screen but when I attept to errase by hitting the menu button as intructed I get a beep autible but my messages are not deleted . What am I doning wrong

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#1
December 3, 2013 at 10:40:47
Did you press the Menu button twice?

Is everything else working OK?

Always pop back and let us know the outcome - thanks


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#2
December 3, 2013 at 11:44:22
Thanks for the response . Yes I'm pushing the menu button a second time as instructed but I only get a short beep without any change or messages are not deleted

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#3
December 3, 2013 at 11:45:10
and yes everything else is ok

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#4
December 3, 2013 at 12:13:01
Doubt I can help on this - I assume these are "answerphone" messages. I see others have had a bit of trouble with delete too so maybe holding the menu button down longer will help. I've seen some mention of using "Mute" but that doesn't seem to fit with the user manual.

Could be defective so if you bought it in a store it might be worth going back with it. Maybe they know something that neither you or I know, or there is some unwritten trickery.

Always pop back and let us know the outcome - thanks


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#5
December 4, 2013 at 10:42:15
Thanks for trying Derek

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