do I need a router with Comcast internet?

December 6, 2010 at 17:00:27
Specs: Windows Vista
I just received the self installation box with the modem in it. I tried to connect my laptop to the modem and then from the modem to the cable outlet on the wall. I can't get on the internet. Do I need to buy a router too?

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December 8, 2010 at 12:17:22
Hey Mysteeeee,

So it sounds like you've got everything connected correctly. When you go to your browser, it should take you directly to a Comcast sign up page where you can fill in those details. If that is not happening with the current set up, you might want to give Comcast a call.

In direct answer to your question however, yes, it is best practice to have a router between your home network and the internet to protect you better than the software firewall built into Windows can.

I hope that helps. You don't need the router to make the current setup work, it's just recommended to protect you. If you are still having issues, I would call Comcast to make sure things are set up properly on their side.

Good luck!

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