New gaming PC overheating

February 8, 2015 at 18:08:00
Specs: windows 8
Just got a brand new gaming pc from cyberpowerPC. As soon as I started playing a game the computer shut off. When looking at the BIOS it said the PC temp was 63 degrees Celsius. I downloaded the speedfan program and it says my temp was 47 Celsius immediately after running game. Which is more likely to be correct?
I really dont want to have to risk shipping this large tower back to California from NC

I just bought new thermal paste and reapplied...it seems to drop a few degrees but still goes to 70 degrees when playing a game and will shut off.

Is this CPU cooler enough to handle? could this be the problem??
http://www.newegg.com/Product/Produ...


SPECS:
• CASE CFI BOREALLIGHT RT
• ASUS 990FX MB & AMD FX-8320 CPU
• VGA NVIDIA|VC-245-102 GTX 750TI 2G
• PSU FAMOUS BRAND|GENERIC 600W 80+
• MEM 2x4G|G.SKILL RM-317-711D BOM
• HD 500GB GENERIC| HD-403-305 %
• KB GENERIC| KB-159-101 R
• DVD BRN GENERIC | CD-146-101 BOM %
• MS WINDOWS 8.1 64 BIT %
• AMD CPU COOLER


See More: New gaming PC overheating

Report •

#1
February 8, 2015 at 21:39:13
My first reaction would be "Its new, its their problem" and recommend using your warranty.
Try installing CPU-Z and posting the readings or screenshot and the same for HWMonitor.
With these we may be able to tell if your CPU is overclocked and/or overvolted as well as seeing the fan speeds and all of the temps and voltages. Riider and others are more familiar with AMD so they will probably go over the results for you.
While you are at it, post the specs on the 'Generic' power supply from the label on the power supply itself.
I noted that you reapplied the thermal compound, I hope that you removed all existing compound and applied it correctly (see link to verify correct method):
http://www.arcticsilver.com/amd_app...
I believe that you should be using the middle dot method and it should only be about the size of a grain of rice. Too much is at least as bad as not enough compound.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


Report •

#2
February 9, 2015 at 02:57:54
This is link to power supply..
http://www.newegg.com/Product/Produ...

I believe that I applied the right amount of thermal paste and it was the dot in the center. How can I post a screenshot on computing.net? I am not seeing an option to post a picture.

message edited by Natoli34


Report •

#3
February 9, 2015 at 07:38:24
I know that many people use photobucket and post the link (or others) and I thought that they had added the feature a while back but I no longer see it. The link does not have any real specs on the power supply so if it is possible, please just list the different amperages from the label.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


Report •

Related Solutions

#4
February 9, 2015 at 15:50:53
I saw your other post and you should have stuck to one. I would like to see those readings from HWmonitor and CPU-Z. If the voltages are off from the nominal voltages by more than 5% then it would point to a bad power supply though it would not account for the rising temperatures. HWMonitor shows a minimum, maximum, and current on all numbers, if you start the program shortly after the machine is turned on, then game for 10 minutes, then let it idle for another 10 minutes, we might see some of these things and CPU-Z will show the CPU settings and core voltages so we can see if the CPU was dialed up without careful voltage control.

You have to be a little bit crazy to keep you from going insane.


Report •

#5
February 9, 2015 at 16:13:41
Ok..when I get these readings can I email them to you?

Report •

#6
February 9, 2015 at 16:30:47
Here is HWMonitor IDLE :
http://s1167.photobucket.com/user/N...

Here is HWmonitor while in game:
http://i1167.photobucket.com/albums...
temp was actually 67 but dropped to 64 by the time I got screenshot


Report •

#7
Report •

Ask Question