My HP computer started, shuttled off, and won't turn on.

November 25, 2015 at 11:47:24
Specs: HP Desktop
So, today, I got up and went to my computer. I turned it on and started editing, when... Whrr. It turned off. I tried turning it back on, it didn't respond. Then, I unplugged it and plugged it back in, twice. It responded the two times. It shut off again. I tried unplugging and plugging in again. It didn't respond again. Help? I have tons of files on the computer, and I'd like to keep them.

message edited by CenturiesInHistory

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November 25, 2015 at 19:54:08
Go a little further with the shutdown - do this:

Turn off computer, unplug power cord. Hold the Power Off/On button for at least 20 seconds to discharge the motherboard components.

It's a long shot but has been known to "unstick" things at times.

If that doesn't help let us have the desktop model number and tell us if you see anything at all on the screen when powering on.

Always pop back and let us know the outcome - thanks

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