My computer keep shutting down

Hewlett-packard / Ny545aa-aba p6210y
February 20, 2011 at 21:28:07
Specs: Windows 7, 2.6 GHz / 5887 MB
Sometimes when I try playing games on my computer like League of Legends or World of Warcraft, my computer just shuts down without warning. When I turn my computer back on it tells me "This system has previously shut down to protect itself from excessive environmental temperature", something along thos lines. But when i touch my power source and CPU there cold. This only seams to happen when i try to play these games,but when im just surfing the internet randomly or just chatting with friends on skype everything is just find. This problem has me quite stumped so any help or sugestions are greatly appreciated.

Thank you,


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#1
February 21, 2011 at 05:41:50
If this is a factory machine with integrated graphics, the games may be more than your system can handle without adding a distinct graphics card. Your CPU is working overtime to try to keep up and is running very hot. You can try in the mean time turning down the settings in the game and installing a program called SpeedFan to monitor your CPU temperatures and to make sure that your CPU fan is increasing in speed as the system heats up to try to keep it cool. Post back results and additional system specs and details. If the system is not very new, you may have dust build up in the heat sink and around the fans, etc. Use dust off or other compressed air to clean it out.

You have to be a little bit crazy to keep you from going insane.


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#2
February 21, 2011 at 08:19:11
I downloaded the speed fan thing and it seems really helpful after looking at it it says my GPU is at an average 94C-100C. I dont know if this is normal or if it's about to blow up and iv had this computer for awhile and nevere had this problem till about 2 weeks ago

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#3
February 21, 2011 at 08:26:10
also it seems like when my GPU reachs about 103 is when it likes to shut down

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Related Solutions

#4
February 21, 2011 at 09:47:59
and yes the graphics card is built in

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#5
February 21, 2011 at 11:35:21
WAY to HIGH! Your graphics should be around 30-45 deg C normally and up to maybe 60-70 deg C as a maximum during game play. Post all of your temperatures so we can really evaluate the problem.
Your spec's page:
http://h10025.www1.hp.com/ewfrf/wc/...
If only your graphics temperature is high, then you may have an issue with the onboard graphics processor or more probably it's heat sink may be dust clogged or has come loose from it's mounts (If the heat sink is loose, you will need to clean off both surfaces with rubbing alcohol and apply a thermal compound - not too much though, before reattaching it).
If all or most of your temperatures are elevated, you may have dust clogged vents, a dead case fan, or something disrupting the airflow through your case.
All of your temperature readings need to be in the 30-40deg C range at idle and 10-15 more under normal load. Physically check for dust and that your fans are spinning properly when your system is turned on and you open the cover. Use dust off or other compressed air to unclog heat sinks and vents and vacuum the bottom of the case and external air vents (keep hose away from components).
Post back results and numbers

You have to be a little bit crazy to keep you from going insane.


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#6
February 21, 2011 at 16:30:55
Well i ended up just going off to the store and buy a can f compressed air and some thermal paste, then just ended up changing the paste on my cpu and gpu cards heat sinks'. and cleaning all the dust out with the compressed air and everything is working fine now and my GPU temp is down to 50C.

Thank you for all the help =)


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#7
February 22, 2011 at 05:16:46
Much better.

You have to be a little bit crazy to keep you from going insane.


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